Reverse DNS question

Discussion in 'Linux VPS/Dedicated - cPanel' started by Nalco, Oct 24, 2007.

  1. Nalco

    Nalco New Member

    So I ran one of my domains though dnsstuff, and got the error about RDNS:

    "ERROR: The IP of one or more of your mail server(s) have no reverse DNS (PTR) entries"

    I have searched the forums, and realize setting up RDNS is just a support ticket away. I looked in the Knowledgebase", and found this question and answer:

    "Can you setup reverse DNS entry for the IP address of my VPS?"

    "Yes, we can setup custom reverse DNS entry for you. Once you receive the login information for your new VPS, please open a support ticket at and let us know what names you will want your IP's to be resolved to."

    The question I have is this? I would assume I would want my IP's to resolve to my hostname ( right?

    The way the answer is worded makes me wonder if I thinking correctly.

    Am I wrong or am I right?

  2. Dan

    Dan Moderator

    Hello Nalco,

    Yes you want RDNS to be set up to resolve to your server name.

    You can set it up to resolve to one of your domains if you want but keep in mind that all email going through the server (for all the domains you host) will have that same RDNS.

    Hope that helps
  3. Nalco

    Nalco New Member


    Host name is the way to go for me.

    Thanks again Dan!!
  4. cookie

    cookie Alien

    I had this problem and got solved immediately after I submitted a ticket
    Thanks to knownhost for it's fast support.


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