Redirecting IP address to www

Sherrie

Member
Hello

I have had my site hosted here for a number of years but I just noticed that if you type my ip for my domain into the browser it doesn't redirect to my domain name. Instead I am redirected to here /cgi-sys/defaultwebpage.cgi

Great Success !
Apache is working on your cPanel® and WHM™ Server

I have tried all sorts of rewrite rules in my .htaccess with no success. How do I fix this?

Thanks :)
 

KH-DanielP

KH-COO
Staff member
Sherrie,

If you have your website setup on a shared IP within your system this is the expected result. Since cPanel know's the IP is/can be shared between multiple sites, visiting the IP won't take you directly to any website.

The only way to have an IP go straight to the site is to assign a dedicated IP to that site within WHM.

Let us know if you have any more questions.

With dedicated support and reliable hosting, buying a VPS from KnownHost is simple.
 

owine

New Member
Change your feature list in Packages -> Feature Manager and make sure that the feature list the account hosting your site uses is setup for a dedicated IP.
 

KH-Jonathan

Director of Managed Services
Staff member
I have a VPS with you guys so I have 2 dedicated IPs but am only using one.
If you go under "Change a Site's IP Address" in WHM and change it over the free one it will resolve this and your site will be accessible via direct IP. Do not that this will cause some downtime due to DNS propagation of the new zone file with the new IP.
 

Sherrie

Member
Sorry I didn't realise I had more replies. This has been setup for a few years now, I have never changed my ip or played around with the settings? My server seems to be down atm so I will check when its back up.
 

Sherrie

Member
Change your feature list in Packages -> Feature Manager and make sure that the feature list the account hosting your site uses is setup for a dedicated IP.
Hello Owine, this is what the feature list shows:

Edit cPAddons Site Software Feature list

Ability to Change MX
Addon Domain Manager
Advanced DNS Zone Editor - unchecked
Advanced Guestbook - unchecked
Agora Shopping Cart - unchecked
Analog Stats
Apache Handlers Manager
Autoresponder Manager
Awstats Stats
Backup Manager
Backup Wizard - unchecked
Bandwidth Stats
BoxTrapper Spam Trap
CGI Center
CPU and Concurrent Connection Usage
CSV Import (Email & Forwarders)
Change Language
Change Style
Chat Rooms — Legacy feature for cPanel x and x2 themes - unchecked
Choose Log Programs
Counter
Crontab
Custom Error Pages
Default Address Manager
Directory Selection Popup
Disk Usage Viewer
Email Account Manager
Email Archiving
Email Authentication
Email Delivery Route (deprecated)
Email Domain Forwarding
Email Filtering Manager
Email Scripts (cgiemail,formmail)
Email Trace
Entropy Banner
Entropy Search
Error Log
File Manager
Forwarder Manager
Frontpage
Ftp Account Manager
Ftp Settings
Getting Started Wizard
Hotlink Protection
IP Deny Manager
Image Manager
Index Manager
Install PHP Pear Modules
Install Perl Modules
Install Ruby Modules
Java Clock
Java Countdown
Latest Visitors
Leech Protect (requires Webprotect)
Logaholic Web Analytics
Mailman List Manager
Mime Types Manager
Mysql
Network Tools
PGP/GPG
PHPBB2 — Legacy feature for cPanel x and x2 themes - unchecked
Parked Domain Manager
Password Change
PhpMyAdmin
PhpPgAdmin
PostgresSQL
Random Html Generator
Raw Access Logs
Redirect Manager
Ruby on Rails
SSH Connection Window
SSL Host Installer
SSL Manager
Search Engine Submit Tool — Legacy feature for cPanel x and x2 themes
See PHP Configuration
Server Status Viewer
Simple Cgi Wrapper
Simple DNS Zone Editor
Simple Guestbook - unchecked
Site Software
SpamAssassin
SpamAssassin Spam Box
Statistics Program Manager
Subdomain Manager
Subdomain Stats
Support System Submission — Legacy feature for cPanel x and x2 themes
Update Contact Information
Update Notification Preferences
Video Tutorials
Virus Scanner
Web Disk
Webalizer Stats
Webmail
Webprotect
 
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