RAM Issue

Discussion in 'Linux VPS/Dedicated - General' started by Yogesh, Sep 26, 2013.

  1. Yogesh

    Yogesh New Member

    Hey,

    I am using VPS3. u guys promised 1536 MB ram. but i am getting only 1.2 GB.. is it normal??
     
    Yogesh, Sep 26, 2013
    #1
  2. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    Yogesh,

    I saw your ticket earlier. You're on an old VS3 package, not the new VPS-3 package. We sent out an email last Christmas about this free upgrade but you must have never replied.

    Open a ticket with sales and they'll gladly upgrade your account.
     
    KH-Jonathan, Sep 26, 2013
    #2
  3. Yogesh

    Yogesh New Member

    will i face any issues?? like downtime or config changes or loose some files?? i was scared abt it..
     
    Yogesh, Sep 26, 2013
    #3
  4. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    This particular plan upgrade will require a VPS reboot because of small virtualization system changes, but this only takes about 30 seconds in most cases.
     
    KH-Jonathan, Sep 26, 2013
    #4
  5. Yogesh

    Yogesh New Member

    what about files and configs?
     
    Yogesh, Sep 26, 2013
    #5
  6. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    They won't be touched.
     
    KH-Jonathan, Sep 26, 2013
    #6
  7. Yogesh

    Yogesh New Member

    great.. so where i have to open ticket? how much time will it take?
     
    Yogesh, Sep 26, 2013
    #7
  8. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    KH-Jonathan, Sep 26, 2013
    #8
  9. Yogesh

    Yogesh New Member

    i have approved it.. i sent msg in ticket.. lets see how quick it is :)
     
    Yogesh, Sep 26, 2013
    #9

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