PSA: cPanel Transfer Tool (Express Transfer) Change


Super Moderator
Staff member
Hey folks,

I know that some of our customers like to perform their own migrations with cPanel's WHM Transfer tool between their own cPanel servers.

I want to advise everyone who isn't already aware regarding an upcoming change to this tool in WHM & cPanel v90.

For the unaware: WHM Transfer Tool has the ability to quickly change the DNS for a transferred account to point to the new server if you're having the DNS Zones for that domain managed by that server -- this is currently called "Express Transfer"

However, In cPanel version 90 -- cPanel has changed the Express Transfers option, it will be renamed to "Live Transfers" when utilizing the transfer tool.

cPanel has designed to make this option *default* when you're transferring accounts, please be aware of this!

New Live Transfer setting

We improved the account transfer system. The Express Transfers setting is now the Live Transfers setting in WHM’s Transfer Tool interface (WHM >> Home >> Transfers >> Transfer Tool). This update reduces downtime by redirecting web and mail traffic to the new server. Visitors are more likely to see the page they want to visit instead of the website being down. This setting is on by default

This means that if you utilize the transfer tool after v90 and you migrate a website that you didn't intend to change DNS on, it's going to automatically adjust the DNS Zone file records upon transfer by default now.

So, when transferring/migrating accounts from other cPanel servers you *WILL* need to uncheck the live transfers(express transfer) option to prevent DNS changes on the source server!

This has been your Public Service Announcement by KnownHost. :)