Partial connectivity problem on LA-CA?

Discussion in 'The Lounge' started by Chris, Feb 21, 2009.

  1. Chris

    Chris New Member

    I'm getting reports from visitors that they can not access my site or the site is extremely slow. Seems like the problem exists for visitors from Belgium only (from other countries the site is very fast). The problem started after I moved from SJ-CA datacenter.

    Can anyone confirm it?
     
  2. KH-Paul

    KH-Paul CTO Staff Member

    Chris,

    We haven't had any network issues in LA today. The problem your visitors are reporting could be anything and everything starting from local problems to problems with connectivity in specific country / specific ISP. In such cases user's IP (can be seen at http://whatismyip.com/ ) and traceroute output would be helpful
     
  3. Bryan

    Bryan Very Happy KH VPS User

    No issues on my sites at all.
     
  4. Chris

    Chris New Member

    Today everyone can access my site. Seems like it fixed itself.

    For future information, I understand it is possible for someone to be able to access one IP range (datacenter) while not being able to access other IP range even located near it (like another datacenter in the same state) due to some problems with their local ISP?
     

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