Network problems ( not inside KH )

#1
Hello,

I don't know if this is the right forum to post, so please move it if necessary.

I have some VPS with KH and i use it for hosting purposes.

First, I'm not from USA.

Here in my country we have several ISP but one of them ( i guess the biggest one ) is having problems with their link that connects to another countries ( including USA ).

Many of my customers that uses this ISP complains about their site being down and also slow download speeds ( 10kb/s when they usually download at 200kb/s ). When they run a traceroute i see that the problem is related to the ISP.

I have already contacted the ISP but they doesn't seen to "care" about their clients and i guess they won't solve this in a near future.

My question is if there is a way to solve this problem on my own?

I was thinking about getting a link with another ISP with static IP and route this to KH VPS. I know that this isn't a cheap solution but is it possible?

Thanks.
 

Dan

Moderator
#5
If enough of the ISPs customers complain or leave they'll do something. From the sound of it that's about all you can do.
 
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