my web is out, any problem?

Discussion in 'Linux VPS - Plesk' started by ironmansp, May 25, 2007.

  1. ironmansp

    ironmansp New Member

    no web no ip direct conection...
  2. Mashahood

    Mashahood VPS Ltx User

    I didn't your understand question fully, your name servers are may be down, I think you have directed the and to the given IPs and may be haven't created the DNS Entries for that domain. May be thats why while pinging the doesn't replies with IP address. Opening a ticket will definatly help you.

    Mashahood Nizamani
  3. ppc

    ppc Moderator

    The node is up but pings to your VPS time out.......

    Can you login to your CP?

    Did you open up a ticket with support? FYI - Acc to Knownhost this is not an official support method to contact them.
  4. ironmansp

    ironmansp New Member

    no access to my cp

    No ip no can be accessed

    support ticket created, I have no login to support but I have discovered that I can make a ticket without login

    tahnks for all
  5. ppc

    ppc Moderator

    What does no IP mean? I'm guessing you couldn't access your CP?

    Anyway, I hope its sorted out.

    By the way, I believe that your username and password for the support suite is the same as your login to the "my account" area? KH?

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