my web www.epiezas.com is out, any problem?

I didn't your understand question fully, your name servers are may be down, I think you have directed the ns0.epiezas.com and ns1.epiezas.com to the given IPs and may be haven't created the DNS Entries for that domain. May be thats why while pinging the epiezas.com doesn't replies with IP address. Opening a ticket will definatly help you.

Regards
Mashahood Nizamani
 
The node is up but pings to your VPS time out.......

Can you login to your CP?

Did you open up a ticket with support? FYI - Acc to Knownhost this is not an official support method to contact them.
 
no access to my cp

No ip no www.epiezas.com can be accessed

support ticket created, I have no login to support but I have discovered that I can make a ticket without login

tahnks for all
 
ironmansp said:
No ip no www.epiezas.com can be accessed

support ticket created, I have no login to support but I have discovered that I can make a ticket without login

tahnks for all
Click to expand...

What does no IP mean? I'm guessing you couldn't access your CP?

Anyway, I hope its sorted out.

By the way, I believe that your username and password for the support suite is the same as your login to the "my account" area? KH?
 
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