Migration questions

Discussion in 'Pre-Sales Questions' started by modivin, Oct 17, 2015.

  1. modivin

    modivin New Member

    Do you offer migration services during the weekend? Can you migrate a cpanel website with Softaculous and WHMCS, with ony FTP access? How long would it take?

    Thank you.
     
  2. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    Absolutely. We can migrate you very easily if you're currently with a cPanel host and it sounds like you are.

    Time depends on the size of the site but for one site an hour or two seems quite reasonable and would probably be under an hour.
     
  3. modivin

    modivin New Member

    Thank you for the swift reply. Indeed I am, however my site has been down 4 times today, and is down as we speak so I don't have cpanel or WHM access. I can only access my files via FTP. Going over it with a clear head, I don't think it's possible to do it as it is, as besides the files, databases need to be migrated as well.
     
  4. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    You're exactly right.

    If you get your order placed so your VPS is ready as soon as cPanel is accessible again we could attempt the migration for you and hopefully get it done before cPanel becomes inaccessible again.
     
  5. modivin

    modivin New Member

    That's exactly what I'm going to do. Could you point me to the right direction as to how to communicate with you about this as soon as my server with you is up?
     
  6. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

  7. modivin

    modivin New Member

    Thank you Jonathan.
     
  8. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    No problem! Welcome to KnownHost :)
     
    Chimpie likes this.

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