Matching Billing Cycle with Bandwidth Metrics

drdel

New Member
Hi there,

Some of us have a billing cycle that is not on the calendar month.

As far as I know the WHM shows our monthly bandwidth consumption on the calendar month.

Is there someway to make the two congruent? That way when we look at our bandwidth consumption it actually "makes sense" because it is congruent with the billing cycle?
 

KH-Joel

KH Sales
Staff member
Hello,

We bill based on the signup date not on the 1st of every month. If you require to be charged on the 1st we can change your renewal date but as a company we don't bill that way by default

Thanks,
Joel
 

jscieza

I love KH
Hello Joel,

Some time ago you have been talking about a billing software change, is this going to happen in the near future?

Thank you,
Jonathan
 

KH-Joel

KH Sales
Staff member
Hello Joel,

Some time ago you have been talking about a billing software change, is this going to happen in the near future?

Thank you,
Jonathan
Yes, we definitely intend to switch. It's just a matter of time and with the summer here and people taking vacations, etc it won't be done immediately but it's on the To-Do list and near the top if not the top priority.

Thanks,
Joel
 
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