Many thanks to KH Freddie

Discussion in 'The Lounge' started by cogoguy, Jun 28, 2015.

  1. cogoguy

    cogoguy New Member

    for finding my SSH connection timeout problem! I spent days trying to figure it out. Freddie found it in short order.

    KH should give the guy a raise!
    KH-TommyM and KH-FreddieA like this.
  2. cogoguy

    cogoguy New Member

    Being a happy camper I try to ssh into my server after Freddie fixed the problem and, low and behold, I'm getting kicked off the server again due to server timeouts(again).

    So, I'm checking out the first timeout message I got back from the server(?): connect to address port 2200: Connection timed out and I notice the IP address. It's not mine!

    A quick inquiry reveals that COX Communications is the culprit. After a little more investigation I found they (Cox) started a program (and opted me in by default), that hijacks a customers IP address if they intercept an error message being sent back to the customer.

    If Cox is your ISP and you don't want them interfering with your internet activity you have to go to their website and opt-out of their Enhanced Error Results program. Just login to your account, visit this link: and follow the instructions to opt out.
  3. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    It's great to see reviews like this! Kudos to @KH-FreddieA!
  4. KH-FreddieA

    KH-FreddieA Technical Support Operator Staff Member

  5. cogoguy

    cogoguy New Member

    Yessir, pretty much the same. Good find! I was tempted to send CC that link but, since their the only game in town, besides satellite & DSL, I best not. Thanks again, Freddie!

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