I have a reseller account which is pretty much a shared account with the ability to add other domains. Only reason I tried it was because I had a vps that was awesome, but I can't justify or afford the cost for my small little site. Uptime was off the chart I will give them that for vps.
What do I think of it, uptime is good...features = no good.
They don't let you see the server status at all reseller or shared.
Php limits uploads to 32 mb's which is almost nothing these days. The reseller panel is totally stripped down. Nothing much available there. This is a very basic simple plan that could only be used for static html pages in my opinion. Both space and bandwidth is so small you really can't do much with it. You certainly can't resell it. No ffmpeg which so many have, yeah I know it chews up the cpu and ram, but if you don't throw 400 sites on one server you might be alright.
It does seem very slow loading simple pages more often than not. Maybe backups are running but doubtfull all the time.
Shared/reseller php runs as cgi, so that plays apart with the .htaccess files for alot of people.
In my opinion not worth the money for the limited space and bandwidth. Save your money for a vps, or go with another host for shared/reseller.
If vps is what you are after they do a good job with it.
I do like their vps, if you are a beginer shared or reseller might be ok, but who know's.
I am certainly disappointed.