KnownHost Support Down ?

Discussion in 'The Lounge' started by knownhoster, Jun 4, 2007.

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  1. knownhoster

    knownhoster New Member

    I've contacted knownhost support for a few days now and not got a single reply. Not even one of those automated email replies that tells me about my support ticket.I've been with knownhost for over 1yr now.. summin is wrong..
     
  2. KH-Joel

    KH-Joel KH Sales Staff Member

    Hmm. We are up and running fine and haven't been down. Please PM me your details. We have not received any emails that weren't replied to so something is going on. Try sending a test email to joel@ now.

    Joel
     
  3. KH-Joel

    KH-Joel KH Sales Staff Member

    I think I see you just opened a ticket. Not sure what to say but our helpdesk is working and has been. :(
     
  4. KH-Joel

    KH-Joel KH Sales Staff Member

    By the way, you can always open tickets from billing.knownhost.com or support.knownhost.com. These are used for tracking tickets, opening, closing, etc. Of course email is tied to it but this is used by a lot.

    Joel
     
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