..after a few years with HG and endless problems since they moved to their "new" data centre Provo (funny enough in Italian it means "I try"..they failed!). I can see lots of HG customers moved here. I was assisted by Amos with an incredibly smooth copy of my HG VPS to KH..and I'm a sysadmin so I'm really surprised. Now I'll have to test a bit that all scripts and websites are working, but I wanted to leave a message because in less than 12hr since I paid my first month of VPS-4, I can already said I NEVER received a better and more competent support than this...never, even at start when you think all companies want to make you happy and stay. I'm in the business since 15 years and worked for a few providers as well...with KH is the first time I feel I'm writing to someone knowing what he's talking about and what I'm talking about. A corner of my mind is scared not having a support phone or a live chat..I manage a few businesses and one of them is very big and 10 minutes of downtime can mean $1000s of lost sales so even 5 minutes are sometimes too much without knowing what's happening...but I hope time and reliability will make this fear disappear. For now...excellent first impression.