Discussion in 'Linux VPS/Dedicated - General' started by hbminh69, May 3, 2016.
I forgot password VPS. Who can help me?
You can change your root password from within your client portal at "https://my.knownhost.com". More information about this can be found at the link below:
If you have any issues feel free to open a support ticket with us.
Is it possible to reset root password? I have tried but I was not able to set it. It gives me some error.
Yes, this can be done within "https://my.knownhost.com". Please see the link below for more information.
If you are having issues with the client portal I recommend emailing "[email protected]" so we can look into this for you.
Buy your VPS at KnownHost and get Great Service and Support 24/7 Every Day!
If you need to reset the root password for your VPS you can do this from the My Account area. To do this complete the following steps:
Please Note, resetting the root password reset will reboot the server
Login to 'My Account'
Once logged in, under 'My Services' select the server you wish to reset the root password for.
Click on 'Advanced Control'
Once logged in, select 'Virtual Servers' on the lefthand menu under 'Appliances'
Click on the name of the server you wish to reset the root password.
On the right side of the page click on the 'Tools' button.
Click on 'Reset Root Password', under 'Administrative Options'
Click on the toggle for 'Set Password' and enter the password of your choice and click 'Set Password' button. (Note: This action will reboot the server)
Once the reboot is completed the root password for your server will be reset to the password of your choosing.
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