P pikota New Member Oct 1, 2011 #1 If I resell your vps, how I can access the VPS if the customer has a problem?. I mean, the customer will have the root password and not me. Thank you.
If I resell your vps, how I can access the VPS if the customer has a problem?. I mean, the customer will have the root password and not me. Thank you.
Dan Moderator Oct 2, 2011 #2 Hello pikota, You do the same thing that KH does. When they submit a ticket to you then they have to give you the IP and the root password.
Hello pikota, You do the same thing that KH does. When they submit a ticket to you then they have to give you the IP and the root password.
P pikota New Member Oct 2, 2011 #3 I thought KH has physical access to the server they could access any vps into that physic server. Thank you.
I thought KH has physical access to the server they could access any vps into that physic server. Thank you.
P pikota New Member Oct 3, 2011 #4 Anyway, if KH vps is managed , ¿How does KH update and secure system if they dont have root password?, or maybe KH has 2 account for root, one for client and another for them?. Ty.
Anyway, if KH vps is managed , ¿How does KH update and secure system if they dont have root password?, or maybe KH has 2 account for root, one for client and another for them?. Ty.
K kingtas New Member Oct 3, 2011 #5 When you place a support ticket, you give them the pertinent ssh info.
A amy66 Member Nov 3, 2011 #6 kingtas said: When you place a support ticket, you give them the pertinent ssh info. [Broken External Image]:http://tiny.cc/jr5nax Click to expand... Yes this is what i do. Last edited: Feb 2, 2014
kingtas said: When you place a support ticket, you give them the pertinent ssh info. [Broken External Image]:http://tiny.cc/jr5nax Click to expand... Yes this is what i do.
