How long after signup do I receive email with IP?

Discussion in 'The Lounge' started by mikefook, Jan 6, 2010.

  1. mikefook

    mikefook New Member

    I didn't get any email with the IP address for FTPing my site up, just wondering - does it take a few hours, a few days, or ? Thanks.
     
  2. Dan

    Dan Moderator

    Hello Mikefook,

    You should typically receive your email within 24 hours. If you have not received it be sure to check your spam filter. If you still cannot find it then you should contact sales or support.

    Welcome to KH! :D
     
  3. KH-Joel

    KH-Joel KH Sales Staff Member

    Hello,

    Welcome to KnownHost. I checked our order queue and see you placed yours and paid at 6am EST roughly. We build VPS's from 9am-11pm EST 7 days a week so your logins should be sent within a few hours. Hope this helps.

    Regards,
    Joel
     

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