hello, new, and a few Qs about setting up WHM

Discussion in 'Linux VPS/Dedicated - cPanel' started by marcm, Apr 11, 2008.

  1. marcm

    marcm Member

    Hello, after spending time with a couple of other hosts, I've gone VPS for the first time. Pretty cool having root access finally. I've got alot to learn about a linux type server. I've setup local servers on windows before for testing.

    Anyway, I'm going through the WHM setup and I have a few questions that maybe someone can help me with.

    1. When I got to the 'nameserver setup' I went ahead and proceeded with that. Not sure if that was the right thing to do but I guess I can disable it if I need to.

    2. DNS Resolvers. I read that I want to specifiy two off-server working dns servers. And the WHM says that:
    You currently have one or more of cPanel.net's dns resolvers in your /etc/resolv.conf. You will need to set these to your datacenter's local resolvers as these servers are only intended for use during a cPanel install. If you continue to use them connections to your server be exceedingly slow because of the time it takes to complete a dns lookup. (existing emphasis)

    Ok I went to the nest step for the resolver setup and it shows the local IP 127... as the primary resolver. It does however list two IPs that aren't mine, so I wonder if those are on the same server or not?

    So, I'm not sure what to do here?

    Also, what login do I use for the support panel? I tried a couple but nothing worked.

    Thanks for your assistance :) , Marc
  2. marcm

    marcm Member

    Also, I notice that I can connect to my VZ Powerpanel with https but I can't connect to my WHM with https?
  3. pmcwebs

    pmcwebs Member

    WHM needs :2087 instead of :2086 to access https. ie:
  4. marcm

    marcm Member

    Thank you sir - very helpful - i suppose that should be in the initial email that gets sent out.
  5. KH-Paul

    KH-Paul CTO Staff Member


    Nameserver needs to be enabled if you plan to host DNS zones inside your VPS

    Please leave resolvers configuration with default (pre-configured) values.

    You can login to https://support.knownhost.com/ using the same email address/password pair as you have for https://my.knownhost.com/
  6. KH-Paul

    KH-Paul CTO Staff Member

    We've tried in the past... Were bombarded with tickets like "my internet explorer doesn't allow me to see the link you've included in the welcome email"
  7. marcm

    marcm Member

    Hmm I suppose you could have both links included.

    Thanks for the info about the support I'll give it a try again.

    Yeah, DNS zone inside my VPS - I don't think I'll be doing that right now. (not even exactly sure what that means yet lol)

    Thanks again.
  8. Dan

    Dan Moderator


    Why would we not want to have DNS zones locally? If they aren't local where are they?
  9. Bryan

    Bryan Very Happy KH VPS User

    There is very extensive documentation over at the cPanel site (www.cpanel.net). I HIGHLY recommend you learn cPanel if you plan on using it. If you don't know how to log in to WHM, you have a whole lot of learning to do.
  10. ppc

    ppc Moderator

    Sure do. cPanel does have very nice documentation, so you should be a pro in no time ;)
  11. marcm

    marcm Member

    I know how to log in fine lol. I've used cPanel on my other sites. I just wanted to be able to have it be https and the link that they gave me was http (and no I didn't know to change the number) - while the link for the powerpanel was https. But yes, I will spend some time learning about the more advanced features of cpanel. This is my first time as Root on a linux box, so I realize I have a lot to learn.

    A bunch of the cpanel stuff i'm familiar with. I've been running an Apache server locally for a few years (but on windoze). And I've had sites hosted for many years at a couple of different hosts. The things I'm least familiar with are DNS zones, nameservers, etc.

    One thing that I don't really understand is why I can't setup two packages that use a dedicated IP in WHM (when I only have two IPs right now). Obviously one IP is saved as the main one or something. But I wanted to setup my main site on the main IP, but when I went to make the package, only the second IP was available. So I had to make a shared package that didn't have a dedicated IP for the main site. No big deal I guess but isn't he site specific cpanel different if it's a dedicated IP package? (as far as SSL is concerned)
  12. Bryan

    Bryan Very Happy KH VPS User

    Ahhh gotcha. Yeah, the login information for cPanel is the same on all cPanel/WHM installations. It doesn't change from one provider to another, as it's built into the software. Same is true for the https webmail, etc.

    So whatever you have been using on your other sites should work just the same.
  13. Dan

    Dan Moderator

    Hello Marcm,

    You may find this post which is in the cPanel howtos and tutorials section handy.
  14. marcm

    marcm Member

    Thanks Dan, that's a very handy link.

    Ok, one question for you pros. If you have a VPS account with WHM, and you have two sites that both need a SSL cert (which require a single IP)
    would you: (these are your personal sites)

    1. Create a package with a non-dedicated IP for one and use the main ip, and then create a dedicated package for the second.

    2. Buy a third IP and create two accounts based on the dedicated IP package?

    (cPanel accounts with a dedicated IP have the SSL manager)

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