Fresh DirectAdmin comes with oddball IP's

Discussion in 'Linux VPS - DirectAdmin' started by kitchin, May 19, 2014.

  1. kitchin

    kitchin New Member

    Just purchased a VPS with DirectAdmin.
    Admin / IP Management shows two IP's that traceroute to NJ, 173.........

    I guess I delete them and add the IP's KH sent me. Do I make one "server" ? For extra fun, there is an error message when adding the IPs:

    Cannot Execute Your Request
    Details
    IP 162........ already exists on eth0
    But it works.

    Also, since "Message System" has 29 messages from 2013 it looks like the install is imaged which would explain the old IPs..
     
  2. KH-DanielP

    KH-DanielP KH-COO Staff Member

    That sounds a bit odd indeed. If yours is a recent order I'll take a look at this and see what's up. We will make sure this is squared away.
     
  3. KH-DanielP

    KH-DanielP KH-COO Staff Member

    @kitchin

    Thanks for letting us know about this, we've got our admin group investigating why our deployment script did not properly replace the IP's.

    We will ensure this is taken care of.
     
  4. kitchin

    kitchin New Member

    Thanks, it was a bit of an adventure to change the IP's. Tech support was helpful. Since it was my first time with DirectAdmin, I didn't know if those odd IP's served some purpose. Turned out I just replaced them all everywhere - and then outside of DirectAdmin, ran the ipswap.sh script mentioned here: http://help.directadmin.com/item.php?id=250 Then support restarted the container, which I guess I could have done from the Parallels control panel. Tech support is extremely fast to respond to tickets.

    Added for searchability: It was clear when I first looked at it that the correct IP's had been routed because I could reach DirectAdmin, and it even gave me an error when I added the correct IP's saying "already exists on eth0". But the web server still could not work until DA had the right numbers for a domain as either shared or unique. I wanted shared, but DA can only have one shared IP, the primary, and changing that is what requires the shell script. The symptom for a domain without an assigned IP is a web error page: "This IP is being shared among many domains"
     

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