Mark "HayStack" Wells
Please add all email addresses used to communicate with your clients to your welcome message so clients know to whitelist. I had an abuse ticket due to a compromised email (which I asked support about prior to the abuse ticket and was told wasn't originating from my server... but that's for another thread), and I never got the tickets because they hit the spam folder. Then my VPS is down, and I have no idea why until it takes support an hour to tell me I had an abuse suspension. It's been a very frustrating morning that could've been prevented had I known to whitelist email@example.com in my email.