DNS Issues

P

pcutler

New Member
My wife and I have a VPS on Knownhost hosting about 10 domains. A number of those domains seem to have DNS issues.

Originally, I thought it was an issue with Comcast, as at home if I changed my router's DNS servers to Google it could pull up my websites just fine. However, after trying on my Android phone on T-Mobile where it won't load them and talking to a Comcast tech, I'm wondering if it's on the Knownhost side.

Two of the websites in question are paulcutler.org and silwenae.org.

According to Comcast, something is wrong with the DNS server - when they try with their tools they are getting intermittent server fail responses and timeouts.

Does anyone have any suggestions of things to look at or try or should I file a ticket with Knownhost?

Thanks.
 
pcutler,

As I can see you have wrong "A" records for your nameserver names - they are pointing to some IPs outside of our network and these IPs are not responding.

Code: 
# dig +short ns1.heartlandfabrics.com @67.222.24.110
74.54.0.15
#
# dig +short ns2.heartlandfabrics.com @67.222.24.110
74.54.0.15
#

To fix this just go to WHM >> DNS Functions >> Edit DNS Zone >> heartlandfabrics.com and change "A" record values for ns1/ns2.heartlandfabrics.com to 67.222.24.110 (ns1) and 67.222.25.110 (ns2). Please feel free to submit a support ticket if you require any assistance with this.

Want reliable, easy and cost effective VPS in the US? Try KnownHost.
 
You must log in or register to reply here.
Top