Hello, As is so often stated, you have a good reputation and I'm strongly considering KH as my new VPS provider. I'm moving from a reseller account that only uses the reseller portion to provide hosting for a few friends and family members. The main feature I want out of a VPS is to get full control over my email, to implement a multi-layer spam filtering solution (looking at MailScanner; any comments?). The rest is standard stuff. I would like to use DirectAdmin for the folks who have been using that at my current hosting provider, but one issue has been that using SpamAssassin only really works for the main users who have an account under DA (and therefore have Unix usernames). Email addresses added under that domain other than the owner don't get the SpamAssassin treatment, don't have a bayes database, etc. Do you know of a way around this that still preserves the usefulness of DA? It may turn out that to get this functionality we must simply forego the use of DA; that's not by any means a show stopper. Just curious if you have any insights into this, as it will help me choose whether to add DA to the package at signup. I am told that choosing cPanel results in some specific versions of Apache and PHP being installed, but I don't know if DA has similar restrictions. Can you enlighten me on this? As for security, I wonder if you have a set of packages/programs that you can recommend to be added at installation time to provide good security out of the chute? I know I can request things to be installed such as the grsecurity kernel, APF, etc. , and Apache modules that improve upon the default security. I'm just wondering if you have a "Yes, we've been there/done that and can set you up with an environment that has a good track record on our systems" sort of response on this topic. If not, I'll make some choices in this regard, but I wanted to ask you first. As to backups, how are they handled? Are they there more for you to perform disaster recovery on an entire server as opposed to getting a snapshot of each individual virtual server? I understand backups fall upon my shoulders as well, but I couldn't tell from the FAQ whether a VPS could be individually restored from backup in case of a security breach (e.g., a rootkit). Just for my info, not a major decision factor. Apologies for the wordy questions... thanks in advance.