Daily backups for Hybrid accounts

Discussion in 'Suggestions' started by jscieza, Jun 18, 2010.

  1. jscieza

    jscieza I love KH

    Hi KnownHost team,

    I know and understand that backups are provided as a courtesy to your customer and aren't guaranteed (please correct me if I'm wrong) but I think that these backups should be performed in a daily basis and not one day yes and one day not as you're currently doing.

    Just a suggestion.

    Thank you,
    Jonathan
     
  2. KH-Joel

    KH-Joel KH Sales Staff Member

    Hello,

    Thanks for the suggestion. It's worked flawlessy for 4+ years but we will discuss it per your request. Have a nice weekend.

    Regards,
    Joel
     
  3. jscieza

    jscieza I love KH

    Hi Joel,

    Maybe I'm asking too much but off-server backups will be even better.

    Thanks for your attention. Have a nice weekend too and a happy father's day (if you are dad) ;)

    All the best,
    Jonathan
     
  4. Dan

    Dan Moderator

    Hi Jonathan,

    The backups they do are off-server but, if I am not mistaken, they are on-site.

    Hope that helps
     
  5. PPW Admin

    PPW Admin KH Member since 2008

    I second the notion that more frequent backups (daily vs. Every other day) are created for your "high-end" customers (Hybrid & Dedicated). Just another "upsell" point that may actually help you drive some larger VPS customers to step up to a Hybrid, not to mention further put KH ahead of the competition! :)
     

Share This Page