Daily backups for Hybrid accounts

jscieza

I love KH
Hi KnownHost team,

I know and understand that backups are provided as a courtesy to your customer and aren't guaranteed (please correct me if I'm wrong) but I think that these backups should be performed in a daily basis and not one day yes and one day not as you're currently doing.

Just a suggestion.

Thank you,
Jonathan
 

KH-Joel

KH Sales
Staff member
Hello,

Thanks for the suggestion. It's worked flawlessy for 4+ years but we will discuss it per your request. Have a nice weekend.

Regards,
Joel
 

jscieza

I love KH
Hi Joel,

Maybe I'm asking too much but off-server backups will be even better.

Thanks for your attention. Have a nice weekend too and a happy father's day (if you are dad) ;)

All the best,
Jonathan
 

Dan

Moderator
Hi Jonathan,

The backups they do are off-server but, if I am not mistaken, they are on-site.

Hope that helps
 

PPW Admin

KH Member since 2008
I second the notion that more frequent backups (daily vs. Every other day) are created for your "high-end" customers (Hybrid & Dedicated). Just another "upsell" point that may actually help you drive some larger VPS customers to step up to a Hybrid, not to mention further put KH ahead of the competition! :)
 
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