Cannot Access Subdomain through browser

Discussion in 'Linux VPS/Dedicated - cPanel' started by peter vijeh, Oct 8, 2013.

  1. peter vijeh

    peter vijeh New Member


    I don't seem to be able to access any subdomains that I create through cpanel. I have tried creating a dozen or so different sub domains, and sub-sub-domains in a brute force attempt to get one working-- to no avail.

    I checked if i could access one of my new sub domains via FTP, and i could.

    I also checked my new subdomain via this DNS propagation tool:

    I checked the DNS info for my sub domain, and apparently it has been created and looks fine to me, i think: A A A

    any ideas on why i cannot access any of these subdomains?

    Here is an example of one that i created:

    thanks in advance,

  2. Dave G

    Dave G Member

    You first need to get "" to work as per IntoDNS the name server has gone missing.

    WARNING: One or more of your nameservers did not return any of your NS records.

    ERROR: One or more of your nameservers did not respond:
    The ones that did not respond are:

    May be a problem at your registrar, Godaddy?

    It also looks like your name server is only alive in a few places as of my posting
    Last edited: Oct 8, 2013
  3. KH-AmosH

    KH-AmosH Quality Assurance Manager Staff Member

    Hi Peter,

    It looks like the 'A' records for ns1 and ns2 are missing in the DNS zone of I'd check that first.

    WHM -> DNS Functions -> Edit DNS Zone -> [Select DNS zone for '']

    Make sure the following entries exist:

    ns1 A
    ns2 A

    If this isn't the case, you can always put in a support ticket :)

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