Billing not responding to Ticket

R

Russell Sabado

New Member
Hi,

I have submitted a ticket yesterday to Billing and until now I've got no reply.

Hope someone from KH can read and forward this to Billing for immediate action.

Ticket : 325096

Thanks
 
Russell,

Our billing department is closed on weekends, however I just reviewed your ticket and I'm sure this will be taken care of promptly come Monday morning, or perhaps before.
 
Might I suggest an auto reply to billing/sales tickets that indicate the departments are not 24 hour?
 
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