Hi, I am almost ready to sign up and move over my websites to you guys, after reading good comments at WHT and having reviewed other options for a few months. I'm currently a customer at JaguarPC, but feeling let down by support way too many times after being a customer for years I think it's time to move. I just have a couple questions: 1) Backups: do you offer CDP or any way for me to retrieve backups, or do I need to open a ticket to request it? (i.e if I need to restore a file deleted x days ago etc) 2) VPS control panel: JPC use Solus VM, where you can login to reboot/reinstall OS, check Load etc without being dependant on WHM or your actual websites to be in a working state. I use also a small app I made myself with the SolusVM API which has been very handy to monitor my VPS. Do you offer the same?