Are you guys really provide 24x7 support server?

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KH-Jay

Administrator
Staff member
I dug into this and this was not a Support ticket. It was a Sales ticket which we don't advertise we are here 24/7 (even though in many cases we are pretty close). Support IS here 24/7/365 and always have been.

-Jay
 

ppc

Moderator
Support IS here 24/7/365 and always have been.

-Jay
liword,

It is very common for sales teams to only work weekdays 9-5. Here at knownhost though the sales team very often responds on weekends, they are NOT 24/7 .

All can attest however that the support team here is out of this world and you WILL receive a response in less than an hour more often within a few minutes 24/7 365 days a year.

You can feel free to post your questions here in the forum if you'd like ;)

Thread closed.

Regards,
 
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