Hi,
I was just wondering how high ticket volume companies set kayako's support suite to alert there reps of new tickets/replies. I will be deploying soon a new service for a client of mine & just wanted to get people's feedback. Maybe KH would like to chime in here. I would assume they don't set kayako to email each of those tens of thousands notifications![Big Grin :D :D](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
I was just wondering how high ticket volume companies set kayako's support suite to alert there reps of new tickets/replies. I will be deploying soon a new service for a client of mine & just wanted to get people's feedback. Maybe KH would like to chime in here. I would assume they don't set kayako to email each of those tens of thousands notifications