Setup time?

Discussion in 'Pre-Sales Questions' started by YourFinalDomain.com, Feb 7, 2010.

  1. YourFinalDomain.com

    YourFinalDomain.com GratHost.fr

    How long does it take to setup new order/VPS?
     
  2. KH-Joel

    KH-Joel KH Sales Staff Member

    Hello,

    Depending when you order it usually is 2-4 hours. I see you placed and order around 4:30am EST so it will be setup when we start VPS builds around 9am EST. Once it's ready we will email you the logins. Thanks for the order.

    Regards,
    Joel
     
  3. YourFinalDomain.com

    YourFinalDomain.com GratHost.fr

    I received the WHMCS download but nothing regarding my VPS ( invoice #87771 ), is that normal to receive this before server details?
    Signup around 6 hours ago...
     
  4. KH-Joel

    KH-Joel KH Sales Staff Member

    Sometimes it will be sent before. It depends on when you order. Your VPS logins will be sent in a few hours.
     
  5. YourFinalDomain.com

    YourFinalDomain.com GratHost.fr

    Thanks, just want to be sure that I don't miss the welcome mail...
     
  6. YourFinalDomain.com

    YourFinalDomain.com GratHost.fr

    Just receive the welcome mail... around 8 hours a SUNDAY, not too bad... Thanks... ;)
     
  7. KH-Joel

    KH-Joel KH Sales Staff Member

    Keep in mind you ordered around 4:30am EST. We are sound asleep in Sales at that time. :)
     
  8. YourFinalDomain.com

    YourFinalDomain.com GratHost.fr

    I'm not complaining, I was impressed... ;)
     

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