Brand new with a silly question

Hi everyone!

I am so excited about being here! I've just signed up for my very first ever hosting (I've never even seen a cPanel before, so this should be a real thrill-ride for me!!!). I'm hoping that y'all don't mind a little hand-holding from time to time. Hopefully one of these days I'll know enough to lend a helping hand myself once in a while.

My first dumb question: I can't for the life of me get an avatar uploaded. I've tried png, gif and jpg and none of them work. I made sure the image size was 200x200. I'm sure it's something silly... what am I doing wrong?

Happy to be here!
Thank you thank you Jonathan... it worked perfect! You're my hero!
What's funny is that I told hubby I was having trouble with it just before I saw your reply. He said he could probably figure it out. So I showed him what was happening and BOOF there was my avatar. He's now claiming full credit for having "fixed" it. Eeeeesshh....


Director of Managed Services
Staff member
Heh, lets leave it to that. I like it better than an error on our side hahaha.