Please visit our support portal at https://support.knownhost.com/ and then enter your login information to the left. Once logged in you can now click "Submit a Ticket" item to open a Support, Sales or Billing ticket with us.
To open a Support or Billing Ticket, you must be logged into your Client Account before submitting. Only the Sales Department is available for non-client tickets.
To log in, simply provide your Client Portal login and password as shown below.
After logging in successfully, simply choose the Submit a Ticket option.
When providing the details in ticket submission form, please ensure the following: