{"id":8073,"date":"2026-03-12T15:32:20","date_gmt":"2026-03-12T20:32:20","guid":{"rendered":"https:\/\/www.knownhost.com\/kb\/?p=8073"},"modified":"2026-04-08T10:15:29","modified_gmt":"2026-04-08T15:15:29","slug":"how-to-view-your-email-history-in-the-knownhost-client-portal","status":"publish","type":"post","link":"https:\/\/www.knownhost.com\/kb\/how-to-view-your-email-history-in-the-knownhost-client-portal\/","title":{"rendered":"How to View Your Email History in the KnownHost Client Portal"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 ez-toc-wrap-right counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #212121;color:#212121\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #212121;color:#212121\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-view-your-email-history-in-the-knownhost-client-portal\/#what_youll_need\" >What You&#8217;ll Need<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-view-your-email-history-in-the-knownhost-client-portal\/#steps_to_access_your_email_history\" >Steps to Access Your Email History<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-view-your-email-history-in-the-knownhost-client-portal\/#tips\" >Tips<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-view-your-email-history-in-the-knownhost-client-portal\/#need_further_assistance\" >Need Further Assistance?<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>The KnownHost Client Portal keeps a log of all system emails sent to your account; including invoices, payment confirmations, service notifications, and welcome emails. This guide walks you through how to find and review that history.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what_youll_need\"><\/span>What You&#8217;ll Need<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your KnownHost account login credentials<\/li>\n\n\n\n<li>Access to <a href=\"https:\/\/my.knownhost.com\">my.knownhost.com<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"steps_to_access_your_email_history\"><\/span>Steps to Access Your Email History<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>1. Log in to the KnownHost Client Portal<\/strong><\/p>\n\n\n\n<p>Navigate to <a href=\"https:\/\/my.knownhost.com\">my.knownhost.com<\/a> and sign in with your registered email address and password.<\/p>\n\n\n\n<p><strong>2. Open Email History<\/strong><\/p>\n\n\n\n<p>Once logged in, click the <strong>user\/profile icon<\/strong> located in the top-right corner of the page, then select <strong>Email History<\/strong>.<\/p>\n\n\n\n<p>This section displays a log of all emails that the system has sent to your account.<\/p>\n\n\n\n<p><strong>3. Browse Your Emails<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"818\" height=\"525\" src=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2026\/03\/image-1.png\" alt=\"\" class=\"wp-image-8077\" style=\"width:900px\" srcset=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2026\/03\/image-1.png 818w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2026\/03\/image-1-300x193.png 300w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2026\/03\/image-1-768x493.png 768w\" sizes=\"(max-width: 818px) 100vw, 818px\" \/><\/figure>\n\n\n\n<p>You will see a list of emails in reverse chronological order (newest first). Each entry typically shows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>date and time<\/strong> the email was sent<\/li>\n\n\n\n<li>The <strong>subject<\/strong> of the email<\/li>\n\n\n\n<li>Options to view the full email content (usually via a <strong>Text<\/strong> or <strong>HTML<\/strong> tab within the entry)<\/li>\n<\/ul>\n\n\n\n<p>Click on any entry to expand and read the full contents of that email.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"tips\"><\/span>Tips<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Missing an email in your inbox?<\/strong> Check your Email History first! It will confirm whether the system sent it, and you can view the full contents directly from the portal.<\/li>\n\n\n\n<li><strong>Invoice and payment emails<\/strong> are among the most commonly accessed entries in this log.<\/li>\n\n\n\n<li>Email history is tied to <strong>your account<\/strong>, so contact emails sent to sub-contacts may not appear here. If you manage contacts on your account, each contact&#8217;s email activity may be separate.<\/li>\n\n\n\n<li>Certain emails such as VPS\/dedicated server creations or other emails that contain passwords may not appear or have the sensitive information redacted. Contact support if you need to retrieve this information<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"need_further_assistance\"><\/span>Need Further Assistance?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you have trouble locating a specific email or have questions about your account notifications, our <strong>Billing team<\/strong> is available seven days a week from 7AM\u20137PM CST. You can reach them by opening a support ticket directly from the Client Portal under the <strong>Helpdesk<\/strong> section.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The KnownHost Client Portal keeps a log of all system emails sent to your account; including invoices, payment confirmations, service notifications, and welcome emails. This guide walks you through how to find and review that history. What You&#8217;ll Need Steps to Access Your Email History 1. Log in to the KnownHost Client Portal Navigate to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102],"tags":[],"class_list":["post-8073","post","type-post","status-publish","format-standard","hentry","category-my-knownhost"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to View Your Email History in the KnownHost Client Portal - KnownHost<\/title>\n<meta name=\"description\" content=\"Learn how to access and review your email history in the KnownHost Client Portal, including invoices, payment confirmations, service notifications, and welcome emails.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-view-your-email-history-in-the-knownhost-client-portal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to View Your Email History in the KnownHost Client Portal - KnownHost\" \/>\n<meta property=\"og:description\" content=\"Learn how to access and review your email history in the KnownHost Client Portal, including invoices, payment confirmations, service notifications, and welcome emails.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.knownhost.com\/kb\/how-to-view-your-email-history-in-the-knownhost-client-portal\/\" \/>\n<meta property=\"og:site_name\" content=\"KnownHost\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-12T20:32:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T15:15:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2026\/03\/image-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"818\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jonathan K. 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