{"id":7899,"date":"2025-05-09T12:06:34","date_gmt":"2025-05-09T17:06:34","guid":{"rendered":"https:\/\/www.knownhost.com\/kb\/?p=7899"},"modified":"2025-05-09T12:17:09","modified_gmt":"2025-05-09T17:17:09","slug":"understanding-shared-maintenance-notices","status":"publish","type":"post","link":"https:\/\/www.knownhost.com\/kb\/understanding-shared-maintenance-notices\/","title":{"rendered":"Understanding Shared Maintenance Notices"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 ez-toc-wrap-right counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #212121;color:#212121\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #212121;color:#212121\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.knownhost.com\/kb\/understanding-shared-maintenance-notices\/#what_you_need_to_know\" >What You Need to Know:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.knownhost.com\/kb\/understanding-shared-maintenance-notices\/#using_cloudflare\" >Using Cloudflare?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.knownhost.com\/kb\/understanding-shared-maintenance-notices\/#need_help_updating_your_nameservers\" >Need Help Updating Your Nameservers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.knownhost.com\/kb\/understanding-shared-maintenance-notices\/#prefer_video_tutorials_check_out_these\" >Prefer video tutorials? Check out these<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>From time to time, KnownHost performs <strong>balance migrations<\/strong> to ensure optimal performance and stability across our shared hosting environment. This involves moving select accounts to less crowded servers.<\/p>\n\n\n\n<p>If you\u2019ve received a notice, your account is scheduled for one of these migrations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what_you_need_to_know\"><\/span>What You Need to Know:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No downtime:<\/strong> During the migration, cPanel will proxy traffic between servers to ensure uninterrupted access.<\/li>\n\n\n\n<li><strong>Post-migration action:<\/strong> After the migration, you\u2019ll need to update your domain\u2019s nameservers to point to the new server\u00a0<strong>if you&#8217;re not already using our nameservers<\/strong>.<\/li>\n\n\n\n<li><strong>Assistance available:<\/strong> You can update them yourself or provide us access, and we&#8217;ll handle it for you.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"using_cloudflare\"><\/span>Using Cloudflare?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your domain is using Cloudflare, you won\u2019t update nameservers \u2014 instead, you\u2019ll need to update your domain\u2019s <strong>A record<\/strong> to point to the new server IP we provide.<\/p>\n\n\n\n<p>You can follow Cloudflare\u2019s official guide to <a class=\"\" href=\"https:\/\/developers.cloudflare.com\/dns\/manage-dns-records\/how-to\/create-dns-records\/#edit-dns-records\">edit your DNS records here<\/a>.<\/p>\n\n\n\n<p>Need help? Our support team can handle the A record update for you \u2014 just reach out and we\u2019ll take care of it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"need_help_updating_your_nameservers\"><\/span>Need Help Updating Your Nameservers?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>We\u2019ve compiled step-by-step guides and videos for popular domain registrars:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.godaddy.com\/help\/edit-my-domain-nameservers-664\" target=\"_blank\" rel=\"noreferrer noopener\">GoDaddy &#8211; Edit My Domain Nameservers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.namecheap.com\/support\/knowledgebase\/article.aspx\/767\/10\/how-to-change-dns-for-a-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\">Namecheap &#8211; How to Change DNS for a Domain<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cloud.google.com\/dns\/docs\/update-name-servers\" target=\"_blank\" rel=\"noreferrer noopener\">Google Domains &#8211; Update Your Domain&#8217;s Name Servers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.hover.com\/support\/solutions\/articles\/201000064728-managing-dns-records\" target=\"_blank\" rel=\"noreferrer noopener\">Hover &#8211; Managing DNS Records<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.enom.com\/support\/solutions\/articles\/201000065375-nameservers-ns-\" target=\"_blank\" rel=\"noreferrer noopener\">Enom &#8211; Nameservers and DNS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/kb.porkbun.com\/article\/22-how-to-change-nameservers\">PorkBun &#8211; How to Change Nameservers<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"prefer_video_tutorials_check_out_these\"><\/span>Prefer video tutorials? Check out these<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=vEsYET51Evo\" target=\"_blank\" rel=\"noreferrer noopener\">How to Change GoDaddy Nameservers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=LHwcfgbTUHo\" target=\"_blank\" rel=\"noreferrer noopener\">How to Change Name Servers in Namecheap<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=MO5flPkaTsM\" target=\"_blank\" rel=\"noreferrer noopener\">How to Change Nameservers in Porkbun<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=QU1bOjKr2Jg\" target=\"_blank\" rel=\"noreferrer noopener\">How to Update Your Nameservers at Hover.com<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=KLz0pfN74Jc\" target=\"_blank\" rel=\"noreferrer noopener\">How to Change Domain Nameservers in Enom<\/a><\/li>\n<\/ul>\n\n\n\n<p>If you&#8217;re unsure who your registrar is or need assistance, our support team is available 24\/7 to help you through the process.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From time to time, KnownHost performs balance migrations to ensure optimal performance and stability across our shared hosting environment. This involves moving select accounts to less crowded servers. If you\u2019ve received a notice, your account is scheduled for one of these migrations. What You Need to Know: Using Cloudflare? If your domain is using Cloudflare, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[91],"tags":[117,204,144,677],"class_list":["post-7899","post","type-post","status-publish","format-standard","hentry","category-guides","tag-dns","tag-migrations","tag-shared","tag-updating"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Understanding Shared Maintenance Notices - KnownHost<\/title>\n<meta name=\"description\" content=\"KnownHost performs balance migrations in an effort to ensure optimal performance and maintain customer satisfaction of its services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knownhost.com\/kb\/understanding-shared-maintenance-notices\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Understanding Shared Maintenance Notices - KnownHost\" \/>\n<meta property=\"og:description\" content=\"KnownHost performs balance migrations in an effort to ensure optimal performance and maintain customer satisfaction of its services.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.knownhost.com\/kb\/understanding-shared-maintenance-notices\/\" \/>\n<meta property=\"og:site_name\" content=\"KnownHost\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-09T17:06:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-09T17:17:09+00:00\" \/>\n<meta name=\"author\" content=\"Jonathan K. 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