{"id":7685,"date":"2024-03-15T13:37:49","date_gmt":"2024-03-15T18:37:49","guid":{"rendered":"https:\/\/www.knownhost.com\/kb\/?p=7685"},"modified":"2024-03-15T13:37:49","modified_gmt":"2024-03-15T18:37:49","slug":"how-to-set-your-recovery-email","status":"publish","type":"post","link":"https:\/\/www.knownhost.com\/kb\/how-to-set-your-recovery-email\/","title":{"rendered":"How to set your Recovery Email"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 ez-toc-wrap-right counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #212121;color:#212121\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #212121;color:#212121\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-set-your-recovery-email\/#login_to_your_client_portal\" >Login to your Client Portal<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-set-your-recovery-email\/#access_your_manage_account_section\" >Access your Manage Account section<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-set-your-recovery-email\/#click_the_authentication_tab\" >Click the Authentication Tab<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-set-your-recovery-email\/#set_your_recovery_email\" >Set your Recovery Email<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-set-your-recovery-email\/#conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>At KnownHost, we provide the ability to recover your account to an alternative email in the event something happens to your primary email address. These things could be like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expired Domain<\/li>\n\n\n\n<li>Domain is on a server that&#8217;s down.<\/li>\n\n\n\n<li>Unreachable mailbox<\/li>\n\n\n\n<li>Compromised address<\/li>\n<\/ul>\n\n\n\n<p>This recovery email will be used to login to your account. How it works is when you use the &#8220;Reset My Password&#8221; function, it sends a copy of the email to the primary address to the secondary address too, so that you could reset your password and then use your primary email to login.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"login_to_your_client_portal\"><\/span>Login to your Client Portal<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"977\" src=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/how-to-login-into-my-knownhost-com-1024x977.jpg\" alt=\"\" class=\"wp-image-6912\" srcset=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/how-to-login-into-my-knownhost-com-1024x977.jpg 1024w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/how-to-login-into-my-knownhost-com-300x286.jpg 300w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/how-to-login-into-my-knownhost-com-768x732.jpg 768w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/how-to-login-into-my-knownhost-com.jpg 1294w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"access_your_manage_account_section\"><\/span>Access your Manage Account section<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-manage-account-knownhost-billing-portal-1024x565.jpg\" alt=\"navigate to manage account knownhost billing portal\" class=\"wp-image-7031\" srcset=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-manage-account-knownhost-billing-portal-1024x565.jpg 1024w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-manage-account-knownhost-billing-portal-300x165.jpg 300w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-manage-account-knownhost-billing-portal-768x424.jpg 768w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-manage-account-knownhost-billing-portal-1536x847.jpg 1536w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-manage-account-knownhost-billing-portal.jpg 1808w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"click_the_authentication_tab\"><\/span>Click the Authentication Tab<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"495\" src=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-authentication-to-make-permission-changes-1024x495.jpg\" alt=\"navigate to authentication to make permission changes\" class=\"wp-image-7056\" style=\"width:838px;height:auto\" srcset=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-authentication-to-make-permission-changes-1024x495.jpg 1024w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-authentication-to-make-permission-changes-300x145.jpg 300w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-authentication-to-make-permission-changes-768x371.jpg 768w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-authentication-to-make-permission-changes-1536x742.jpg 1536w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/navigate-to-authentication-to-make-permission-changes-2048x990.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"set_your_recovery_email\"><\/span>Set your Recovery Email<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/kh-recovery-email-1024x545.png\" alt=\"setting your recovery email\" class=\"wp-image-7686\" srcset=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/kh-recovery-email-1024x545.png 1024w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/kh-recovery-email-300x160.png 300w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/kh-recovery-email-768x409.png 768w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/kh-recovery-email-1536x818.png 1536w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/kh-recovery-email.png 1640w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Once this has been set, you can enter the alternative email you want to use as a Recovery Email then click &#8220;Update My Information&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"509\" src=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/image.png\" alt=\"recovery email updated confirmation\" class=\"wp-image-7687\" srcset=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/image.png 1024w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/image-300x149.png 300w, https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2024\/03\/image-768x382.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Now that we\u2019ve gone over how to update the Recovery Email through my.knownhost.com. If you have any questions related to your account, you can get in touch with our team.<\/p>\n\n\n\n<p>KnownHost offers 365 days a year, 24 hours a day, all 7 days of the week best in class technical support. A dedicated team ready to help you with requests should you need our assistance. You\u2019re not using KnownHost for the best webhosting experience? Well, why not? Check with&nbsp;<a href=\"https:\/\/www.knownhost.com\/contact\">our Sales team<\/a>&nbsp;to see what can&nbsp;<a href=\"https:\/\/www.knownhost.com\/\">KnownHost<\/a>&nbsp;do for you in improving your webhosting experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At KnownHost, we provide the ability to recover your account to an alternative email in the event something happens to your primary email address. These things could be like: This recovery email will be used to login to your account. How it works is when you use the &#8220;Reset My Password&#8221; function, it sends a [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102],"tags":[616,148,668],"class_list":["post-7685","post","type-post","status-publish","format-standard","hentry","category-my-knownhost","tag-billing","tag-my-knownhost-2","tag-recovery-email"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to set your Recovery Email - KnownHost<\/title>\n<meta name=\"description\" content=\"Check out how to modify your KnownHost account to provide a Recovery Email in the event that something happens to your primary login.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knownhost.com\/kb\/how-to-set-your-recovery-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set your Recovery Email - KnownHost\" \/>\n<meta property=\"og:description\" content=\"Check out how to modify your KnownHost account to provide a Recovery Email in the event that something happens to your primary login.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.knownhost.com\/kb\/how-to-set-your-recovery-email\/\" \/>\n<meta property=\"og:site_name\" content=\"KnownHost\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-15T18:37:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.knownhost.com\/kb\/wp-content\/uploads\/2022\/08\/how-to-login-into-my-knownhost-com-1024x977.jpg\" \/>\n<meta name=\"author\" content=\"Jonathan K. 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