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  1. O

    Ho Ho Ho, Merry Christmas! (KnownHost Santa 2015 Edition)

    Can the current network support 1Gbit or is it a business decision to cap?
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    Ho Ho Ho, Merry Christmas! (KnownHost Santa 2015 Edition)

    Very good service. Been using managed VPS-2 for a while. Since bandwidth is metered really would love to see the switch over to 1000Mbit. I do have a question on your post though. I'm currently at a VPS-2 as you are and you said almost %50 more RAM? The upgrade indicates it only increased %25...
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    East Coast - Sites running very slowly

    I have been told KH may have found something and is working to resolve the issue.
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    East Coast - Sites running very slowly

    I'm having the exact same problem. I opened up a ticket a couple weeks ago and was told my port was only on 10Mbit. I got quite frustrated and told them to take off whatever throttles you have on there and just make it a normal 1Gbit port. The speeds did get better, but then a week later the...
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    I applaud you...

    I just wanted to say it has been a pleasure signing up for a managed VPS here and getting it active. I never used a VPS before in my life, but I had my website forum up and running in less then 60 minutes. I was able to to do all the SQL exports, conversions, imports, updates, everything I...
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    AWstats...

    Hello everyone. How is everybody doing. I was wondering why AWstats is not active or installed for mail or FTP. It is already installed for regular site traffic. I want to be able to use AWstats to view my mail and FTP stats also and was wondering how to turn it on. Here, you can see what...
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    SSL certificate for Windows 7 - email

    Thanks. I'll just tell him to keep hitting "yes" for now. I'm not that familair with how certificates work so I'll refrain from purchasing any right now. He is still able to send email just fine.
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    SSL certificate for Windows 7 - email

    I let my Dad use my outgoing email server and I set him up using SSL on port 465 according the directions. When ever his email program (Outlook) sends email out it pops up a message saying unknown certificate/host and lets him select yes or no to continue. Of course he selects yes and the email...
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    New sign up...

    Thanks! I usually ask questions here first before making support tickets. I don't need to bother support with non emergency related issues. I usually eventually figure them out, and I've learned so much just in the last few days. I'm just loving the fact I have my own VM running and can actually...
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    Installing caching on my VPS

    I've installed APC via the WHM, but SMF is unable to tell that it is installed. I'll head over to the SMF forums to see if can help out also.
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    Installing caching on my VPS

    I'm running an SMF forum and was told I really should activate/install caching. I was told to use APC. Is this something that can be installed via the root control panel? Is it something that can be installed via the user account control panel? Does the version of VPS we use here support using...
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    How to update the main VPS URL?

    I signed up for my VPS using the domain diggsnet.com. Then when I got into my WHM I created an account diggsnet.com. Can access the functions as normal on that, but where do I edit the main index.html that points directly to my main IP address? Another way to ask this is how do I edit the main...
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    Awstats / webalizer...

    Hello! How long does it take for Awstats and webalizer data to be put together when starting a new domain? Is that updated like every few hours or something?
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    How to turn on webdisk

    How do I turn on webdisk? When I try to access it via webdisk.domain.com it comes back with this information: Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally...
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    DNS zones...

    I signed up with the domain diggsnet.com. When I view my zone files there are 4 of them. host.diggsnet.com ns1.diggsnet.com ns2.diggsnet.com www.diggsnet.com Are all three of these needed? I understand I need the ns1 and ns2, but I thought there would only be diggsnet.com and not...
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    Main diff WHM/Cpanel and Power Panel

    Since this is my first VPS, I'm aware of what the WHM/cpanel stuff is but wasn't aware of what the Power Panel is. The power panel looks like it controls the VM itself, where I can reboot it and access it outside my VMS. I'll also be trying to use remote desktop because when I'm at work they...
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    Hosting...questions....

    Thanks for the response. I just wanted to make sure I was following the right process. I was able to set things and working, so I'll be checking some more things out. Once again, thank you.
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    name servers...

    Thanks for responding... Their interface was confusing to me, and all I needed to do was add the name servers as a host but finding it was difficult. Once I eventually found the area to add the name server hosts I did that, then I had to change the name servers. It was a two step process with...
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    Hosting...questions....

    I'm not new to Linux or the command line, or control panels and the hosting world but new to how VPS works. I just signed up. For the example I'll use fake domains. I have a domain on a hosting service I want to transfer over to my VPS. This domain is called 123.com. Now, when I signed up...
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    Cpanel not licensed?

    This was fixed by support. The license wasn't activated, they had to activate it.
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