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  1. T

    Very disappointed in KnownHost Support

    After a couple of weeks I must say that support has been terrific. response times are so good that I dont even bother closing the page once I put a ticket in as I always get a response within 5 mins.
  2. T

    Very disappointed in KnownHost Support

    Support has been in touch. Please dont regard this as a complaint as it isnt. Just wasnt sure with me being in the opposite time zone to the US and I believe it was sales I put a ticket to and not tech support. Just wanted to clarify that.
  3. T

    Very disappointed in KnownHost Support

    Is support time zone specific? Been over 3 hours now (Hong Kong time here)
  4. T

    Next Steps?

    I just purchased a VPS plan. Now I am waiting for the next steps? Where is the cpanel and how do I go about getting my site migrated over? Thanks
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