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  1. felix

    Delay in support ticket response after VPS hosting purchased

    ok understood. my tick is getting response now.
  2. felix

    Delay in support ticket response after VPS hosting purchased

    I purchased a managed Basic VPS plan today, for more than an hour plus the VPS is not yet activated neither have i received any email or update regards the support ticket 1275470 i raised. I migrated to knownhost from namecheap because of their helpful support, but am surprised to see that...
  3. felix

    Hosting Account Upgrade

    My current hosting billing cycle is monthly on my shared hosting professional plan. Is there an option to change my hosting package to a yearly plan instead of the monthly billing. If I also want to upgrade to a new hosting plan do I have to purchase a new hosting plan or what is the process...
  4. felix

    BigScoots VPS -> KH NVMe VPS Migration (+ cPanel and CloudFlare questions)

    Knownhost just migrated my website files from Namecheap to the new purchase hosting service here. Kudos to their support team for their swift response. I once use Knowhost about 7-8 years ago. I had to return again to use their shared hosting plan for a few months and later upgrade to VPS. What...
  5. felix

    Add Funds

    Thanks for the response.
  6. felix

    Add Funds

    I also need this feature to add fud to knowhost account.
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