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    Very frustrating support experience - need help

    Well... After several months of nice KH experience and several prior excellent support experiences as well, today something very much out of the ordinary is happening. The admin WP backends of all our websites have been basically offline for hours, and for more than two and a half hours I am...
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    Maybe improve sales support?

    Hi, there! I just moved to a VPS-2 hosting with you after reading a lot of good things about KH and I am very happy with the quality of the technical support who helped migrate our websites without a glitch! However the quality of the correspondence with your sales person prior to that leaves a...