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  1. S

    Very Happy (Day - 1)

    Got it all quickly sorted out in a support ticket. I like to be very conscientious about security, especially since I basically have no clue about all this o_O
  2. S

    Very Happy (Day - 1)

    One of the emails sent during migration included the following: "The PHP handler in your source server is shown as LiteSpeed but it is not installed on the KH server. I've configured your new server to use SuPHP."
  3. S

    Very Happy (Day - 1)

    My mail script uses a from header, so I'm good on that count. I'm starting to look up a few more. What about this one? "Apache vhosts are not segmented or chroot()ed." I found at http://www.cyberciti.biz/tips/chroot-apache-under-rhel-fedora-centos-linux.html: "You should never ever run a web...
  4. S

    Very Happy (Day - 1)

    I also ran into some surprises today. As I was reading the WHM documentation and getting acquainted with the interface, I clicked on the Security Adviser which ran a scan resulting in several red flags. 1) the password slider was set at zero, 2) the pseudo-user “nobody” was permitted to send...
  5. S

    Very Happy (Day - 1)

    Yesterday was my first day here too. I also moved from a shared server. I was bumping up against CloudLinux but couldn't get anything but copy/paste responses from support about what was going on. So I decided it was time to move on. I also got a VPS-2 and so far my resource use is pretty...
  6. S

    Migration to KH and tickets average response time ?

    Just wanted to come back this morning and say that overall I've been really impressed with support at KH. Responses have generally been quick, helpful, and informative. I was especially impressed that I was able to get a dns problem quickly resolved late last night. At my previous hosts, I...
  7. S

    Migration to KH and tickets average response time ?

    I was under the impression that a migration was a quick and simple process. I wonder if the person handling my ticket got lost somewhere? It's been over 2 hours with no word since the initial "I will update you shortly." My apologies if I'm just being too impatient. (Ticket #508794) I would do...
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