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  1. KH-JonathanKW

    Basic hosting question

    Yup, we don't provide any licenses for forums, Xenforo is a paid application and does require a paid license from them.
  2. KH-JonathanKW

    Basic hosting question

    Hey there You're able to install as many web forums as you want as any web forum can be installed on a subdomain. The only downside is if you plan for each of those web forums to be active within a single account, as this could easily tie up the resources allocated to that account and...
  3. KH-JonathanKW

    PSA: cPanel Transfer Tool (Express Transfer) Change

    Hey folks, I know that some of our customers like to perform their own migrations with cPanel's WHM Transfer tool between their own cPanel servers. I want to advise everyone who isn't already aware regarding an upcoming change to this tool in WHM & cPanel v90. For the unaware: WHM Transfer...
  4. KH-JonathanKW

    Computer builds?

    That's an RGB LED Rope light, it ended up going around my desk, unsure if I like it yet -- still undecided:
  5. KH-JonathanKW

    Large backups to S3

    Were you using JetBackups with Amazon's S3 service or some other service?
  6. KH-JonathanKW

    Maximum quota of mailbox

    I'm glad I was able to help. Do be sure to let us know if you ever experience issues with your quotas, however -- we will check into it for you. :)
  7. KH-JonathanKW

    Computer builds?

    I recently upgraded my own computer at home, the previous build that I started this thread with was built in 2011. I've jumped on the AMD bandwagon when it came to CPU's, though. New Specs: Primary Monitor: 27" Acer XG270 HU 2560x1440 Secondary Monitor: 27" Acer S271HL Tertiary Monitor: 27"...
  8. KH-JonathanKW

    Maximum quota of mailbox

    Mailbox quotas rely on the package limitations of the shared plan since mailbox quotas get set by the user within the cPanel account. For example: The Basic Shared Hosting package has 5GB. The user under this package would be able to set mail quotas for their individual mailboxes up to 5GB...
  9. KH-JonathanKW

    Avid movie watchers?

    Wife and I saw the new Sonic movie -- I liked it, no complaints here. I'm glad they went and redesigned Sonic to be true to its original self, otherwise I could see the movie taken a different direction. I think it did better then Detective Pikachu, so that speaks volumes.
  10. KH-JonathanKW

    How to get rid of questioner slid out in WHM/cPanel

    I'd clear your browser cache, removing cookies/sessions, etc and then re-login. cPanel caches everything so it would make sense that it still persists afterwards. I think Jean is right, however that this icon belongs to cPanel Analytics.
  11. KH-JonathanKW

    SSL For free?

    The certificate will auto-renew for as long as it points to your server and the cPanel license remains active.
  12. KH-JonathanKW

    SSL For free?

    DirectAdmin and cPanel both provide certificates for the server and then every eligible domain placed on the server. cPanel provides 1 year signed certificates for the hostname (server) and then 90 day certificates for every eligible domain via AutoSSL (Sectigo) or Let's Encrypt. DirectAdmin...
  13. KH-JonathanKW

    Staging environment

    Softaculous has required a premium license for WordPress for some time now, it was once available -- but Softaculous decided it was a premium software.
  14. KH-JonathanKW

    Staging environment

    Softaculous has it built in. If you have an existing WordPress setup within Softaculous, then Softaculous will allow you to clone/stage that website to another subdomain. https://www.softaculous.com/docs/enduser/create-staging/
  15. KH-JonathanKW

    Staging environment

    cPanel has no default feature for staging environment setup and/or deployment. There is Softaculous that can assist with creating Staging, but I believe it requires the premium license in order to do so.
  16. KH-JonathanKW

    Large backups to S3

    Yup, I concur with James. That was going to be my recommendation as well. If there is an issue with backups to S3 then it needs to be investigated and made aware so that it can be corrected.
  17. KH-JonathanKW

    Error in DirectAdmin Cpanel Comparison ?

    Thanks for pointing that out. We've gotten it corrected. :)
  18. KH-JonathanKW

    Large backups to S3

    There's another timeout under the remote destination configuration too, you may want to check it as well. To confirm on my original thought, I did some digging. Older Dedicated KnownHost servers (pre-atlanta) were on a 100mbps port so a backup at 340GB was experiencing transport errors to a...
  19. KH-JonathanKW

    Large backups to S3

    I'm curious if there's any indication of a timeout in the transport logs? That's an issue we've seen when the cPanel "Maximum Destination Backup Timeout" isn't set high enough to accommodate the large backups. Default is 2700 seconds, which may not be long enough for it to transport.
  20. KH-JonathanKW

    Help Configuring FTP with CoreFTP

    This is typically indicative of an incorrect and/or unconfigured hostname. (No 'A' record for the hostname) If you used the automatically configuration and it used your servers hostname in lieu of an IP address but there is no records for DNS assigned to the hostname, then 'No such host' is a...
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