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  1. P

    no access to server or KH support/billing site

    Seems to work again... Sorry, and thank you again!!
  2. P

    no access to server or KH support/billing site

    hopefully, this'll be resolved soon.. What scares me is that i'm not sure that the right techs at Orange would even know there's a problem.. i doubt my support ticket will make its way to them..
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    no access to server or KH support/billing site

    Well.. Thank you for the help! As usual, you all rule! You should've hear the tech support person at Orange when i started explaining to them what a traceroute is, and how every internet connection goes through a series of 'hops'..
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    no access to server or KH support/billing site

    Does the traceroute above mean that the server/relay on step 5 is at fault, or the one on step 4?
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    no access to server or KH support/billing site

    this kind of stuff is beyond my comprehension.. why the forums work, and not the other parts is beyond me.. (i know there's a technical reason for it, but..)
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    no access to server or KH support/billing site

    MBP-2018:~ philo$ traceroute 67.222.0.7 traceroute to 67.222.0.7 (67.222.0.7), 64 hops max, 52 byte packets 1 192.168.1.1 (192.168.1.1) 0.683 ms 1.761 ms 0.407 ms 2 80.10.236.81 (80.10.236.81) 5.754 ms 1.091 ms 1.012 ms 3 ae109-0.ncidf103.puteaux.francetelecom.net (193.253.80.250)...
  7. P

    no access to server or KH support/billing site

    Sorry.. it looks like it's Orange, the ISP.. So sorry, feel free to delete this thread..
  8. P

    no access to server or KH support/billing site

    philo$ ping 67.222.0.7 PING 67.222.0.7 (67.222.0.7): 56 data bytes 36 bytes from et-13-0-0-0.pastr3.-.opentransit.net (193.251.132.45): Time to live exceeded Vr HL TOS Len ID Flg off TTL Pro cks Src Dst 4 5 00 5400 8eb6 0 0000 01 01 24f6 192.168.1.112 67.222.0.7
  9. P

    no access to server or KH support/billing site

    Hi, thank you, it's not just me, i'm in France, all my clients in France have no access to either my server (zconsulting.net) or the support/billing portals.. The connection just times out..
  10. P

    no access to server or KH support/billing site

    what can we do when the support site is down? i can't send email because my server is down...
  11. P

    no access to server or KH support/billing site

    Hello, sorry to post in here, bu i have no other way of contacting you.. i have no access to my server or KH support/billing site.. everything just fails to load..
  12. P

    Exciting Changes at KnownHost & cPanel Pricing

    Thank you so much for all those answers, it really helps! Just on the last question, in WHM you can set a 0-9 compression level for emails: WHM >> Home >> Service Configuration >> Mailserver Configuration >> Compression Level Thank you again for the help! PS: it's wonderful that DA has a...
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    Exciting Changes at KnownHost & cPanel Pricing

    Hello to all, i need to move to DirectAdmin because my yearly subscription is up for renewal -- though i guess i'll probably just renew and move to DirectAdmin after.. But i do have 3 rather important questions: - Does DirectAdmin use Dovecot? (i think it does) - If so, will the transfer from...
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    CSF custom Regex to *allow* IP's

    Hi all, Just a quick (or not so much) follow-up on my question.. @Dan: sadly, the 2 most important clients to whom it happens all the time are on dynamic IPs, and i have, for way longer than i care to admit, done this manually pretty much as you say (though using the cPanel interface), but i...
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    CSF custom Regex to *allow* IP's

    additional question to my last post: does all this log watching cost a lot in cpu? if i install Fail2Ban and use it to watch maillog and issue commands to CSF, will i be putting extra strain on CPU or disk read bandwidth?
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    CSF custom Regex to *allow* IP's

    Thank you for the quick response! how about using Fail2Ban to add lines to an ignore file? or using Fail2Ban to issue csf command lines? This issue is driving me bonkers.. i must get angry calls/texts at least twice a week from different clients because some noob intern mis-configured their...
  17. P

    CSF custom Regex to *allow* IP's

    Hello all, i am looking for a way to whitelist IP addresses of users who successfully log into Dovecot.. i have too many cases of one user within an office who blocks the entire office's access to the server because their phone is configured with an erroneous login. ideally, these IP addresses...
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    Exciting Changes at KnownHost & cPanel Pricing

    Here's a tough question that's actually really important to me because nearly all of my clients have unmanageably enormous mailboxes: it appears that both cPanel and DirectAdmin use Dovecot as the default IMAP server, at least on CentOS, so i hope that means that each email client will not have...
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    Exciting Changes at KnownHost & cPanel Pricing

    Just my 2 cents: i've been with KnownHost since 2013.. in early 2016, at the suggestion of KH staff, i switched from Plesk (which i'd been using for probably a decade) to cPanel.. i knew Plesk really well, so i was apprehensive, but the switch to cPanel was, in all, fairly uneventful --...
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    incoming mail bypassing DKIM, SPF, and SpamAssassin on cPanel-CentOS7

    Yes, living in France is like living in a distant future where everyone gets proper healthcare and decent vacation time ;-) All joking aside, that's why -- the server is on French time.. Will look into it.. Thank you!!
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