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  1. Chimpie

    Continuity of Operations - Your Responsibilities

    Now that it's been about a week since the SSD35-TX outage occurred, I wanted to address responsibility - responsibility of the account holder. First, for full transparency, I was affected by the outage as well. We run a forum and we lost some forum posts and some recent signups. Sad, but not a...
  2. Chimpie

    Reseller and Reseller Cloud - Same?

    Good morning, I was looking at the Reseller Hosting Options this morning and have a question. On the regular Reseller page, if you click on any of the Order Now buttons, it takes you to the Reseller Cloud Hosting order form...
  3. Chimpie

    Quick Glance - New Site Looks Nice!

    Hey KH! Love the new look of the site and forum!
  4. Chimpie

    Thanks KnownHost!

    We sometimes see threads or blog posts about cheap VPS hosts. Many look for the lowest price or the "no downtime" guarantees. Too often they end up disappointed. Slow loading times, server timeouts, or random errors often lead to less visitors or worse, less customers. I just wanted to take a...
  5. Chimpie

    WP Login Attempts, Others in Errors Log

    I have two accounts, each with a single domain on them, that have just some static splash pages. Barely any files on them. I was looking at the Errors log in cPanel and there are numerous attempts to log into wp-admin, admin.php, sample.php, etc. Neither of the accounts currently have WP...
  6. Chimpie

    Forum - Text Editor - Font

    This is a small issue, but one that makes me cringe every time I use it. The font in the Rich Text Editor (the reply box) is a different font than what is displayed in the forum. Can it be changed to match it please? I believe it's located in: Admin CP > Appearance > Style Properties > Rich...
  7. Chimpie

    Back with KH!

    In 2014, I was hosting with HostGator. After the downward spiral in service related to the acquisition by EIG, I moved all of my services to KnownHost. What a difference! However, in late 2014, early 2015, I began working for Site5 and moved my services to them. Well, it wasn't too long after...
  8. Chimpie

    Birmingham, AL - Most affordable place to live

    Congratulations!! According to Forbes -
  9. Chimpie

    Support Favicon

    Okay, this is probably the dumbest suggestion you'll receive this quarter. I noticed that the favicon for your support desk has changed to Kayako's. Any chance we can get that reverted back to the familiar KH? It helps keep my bookmarks organized. Thanks.
  10. Chimpie

    Is it possible to merge two email accounts together

    I have two email accounts: and Is it possible to merge the two together so I can eliminate one (otheremail@) and create a forwarder to push mail from otheremail@ to Thanks!
  11. Chimpie

    Looking for a great web based email client

    Hey everyone, I'm looking for a great web based email client. Something that can manage approximately 5-10 email accounts flawlessly. I tried working w/ Gmail several years ago and it wasn't pulling my mail consistently. It would also be nice if said client had an Android app that worked just...
  12. Chimpie

    What do you call... What do you call ThisPart of a domain? I was chatting with a friend who has taken on a new role of social media manager for a real estate company. The company has a website, Twitter and Facebook accounts, but each are named...
  13. Chimpie

    Happy Halloween!

    To all of the great staff at KnownHost, Happy Halloween! I hope the ghosts, goblins and gremlins stay out of the servers and stay out on the streets. Chimpie
  14. Chimpie

    Anyone notice a change since Google Penguin 3.0?

    Has anyone noticed a change in traffic since Google Penguin 3.0? Looks like it started the second week of October (according to articles I've read). Our Google Analytics is showing a drop in Sessions, but the overall Pageviews is still holding around the same numbers. How are your sites doing?
  15. Chimpie

    No email notification from the forum

    Can someone please reply to this? I'm trying to see if this forum is sending email notifications. I had set another thread to send me an email notification when someone responded to it but I never received it. Thanks!
  16. Chimpie

    Shooting in Birmingham

    Mods, feel free to remove this post if it's way off topic for the forum. I'm reading online about the shooting at the UPS facility in Birmingham today. I'm hoping that none of your family's are affected by this tragedy. My thoughts and prayers are with all the families either way.
  17. Chimpie

    Changing site formats... question

    So I've decided to change the format of one of my sites from a forum to a CMS. The forum is rarely used anymore and the site is overall not SEO friendly. The new site is going to be built using WordPress. What I'd like to do is build the site on a new account on my server here, and when...
  18. Chimpie

    Response Ratings on Tickets

    Inside the support tickets, there are Response Ratings and Overall Satisfaction ratings? Are these monitored? Is it worth my time to rate the tickets or is it set up by default? Also, is there a way to close a ticket myself, or do I have to wait the 72 hours for it to close? I like to eliminate...
  19. Chimpie

    Testing out VPS SSD-1 Package

    Hey guys, Some of you may recognize the screenname and avatar from another host. While my server and site have been very stable I'm testing out KnownHost just in case. It's better to be proactive than reactive. It's the responsible thing to do. I will be posting my experiences here as I know...