Search results

  1. woodp

    VPS Suspended by Billing

    Sorry to go this route, but I'm completely offline (websites and email) and it's now been 30 minutes since I updated ticket #445894. Is anyone home?
  2. woodp

    Confused about Secure SSL/TLS Email Certs

    Ah, that makes sense. Appreciate the explanation!
  3. woodp

    Confused about Secure SSL/TLS Email Certs

    Thanks guys, but you didn't answer my question - single or wildcard? Attached is a screen capture from the email setup in cPanel. Note for insecure email, a user would use mail.hisdomain.com and there would be no browser or Outlook warning - Insecure email without a cert ... But for SSL email...
  4. woodp

    Confused about Secure SSL/TLS Email Certs

    My VPS has no need for https, but I would like to use Secure SSL Email. The cPanel setting for incoming and outgoing servers would be host.mydomain.com. It was recommended I purchase a wildcard cert for mydomain.com and host.mydomain.com ... which I did. Now I'm told that a single cert on...
  5. woodp

    Help with SpamAssassin Configuration

    Turns out it's fairly easy - Check headers. There will be a number of X-Spam entries if SpamAssassin is enabled.
  6. woodp

    Help with SpamAssassin Configuration

    The spamd setting did the trick. Thank you, Mike. Your link to Justin Mason's weblog was insightful. My takeaway was the non-linear relationship between false positives and false negatives as the SpamAssassin setting was changed. Pretty scary and I doubt most (any?) SpamAssassin users are...
  7. woodp

    Help with SpamAssassin Configuration

    I think you're right about Boxtrapper - I had disabled it earlier. This client only has empirical data. At level 7, he had 48 spam messages between 6PM and 6AM. Then he reset to level 3 and had 70 messages between 6PM and 6AM. Arguing about non-linear spam frequencies won't serve any purpose so...
  8. woodp

    Help with SpamAssassin Configuration

    A client has asked for SpamAssassin to be enabled. Knowledgebase suggests two simple settings changes (https://support.knownhost.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=98) which I performed. The cPanel manual suggests some additional EXIM settings which I've also implemented...
  9. woodp

    KnownHost Santa 2013 - Upgraded Plans for New & Existing Customers

    Ah! VS-2 vs VPS-2. Didn't catch that. Sorry.
  10. woodp

    New Launch - Managed SSD VPS's Available Effective Immediately!!!

    I'm pretty sure I know what an SSD is, and I use them locally for substantially increased throughput, but what good are hundreds of megabits/sec when I (and all my customers) deal with websites through their local Cable/DSL connection? I'm missing the value proposition here.
  11. woodp

    KnownHost Santa 2013 - Upgraded Plans for New & Existing Customers

    Just checking ... When will these benefits show up in the support pages?
  12. woodp

    RBLs settings?

    Right, that was three plus weeks ago - My experience with both Yahoo and Comcast is that they resolve these regular disagreements with Spamcop in 48 hours or less. Here's the issue - Comcast and Yahoo are doing something that Spamcop deems inappropriate, but instead of acting like adults and...
  13. woodp

    Cheap, yes cheap wildcard SSL?

    Almost ... If I enforce an SSL-only mail policy (host.domain.com, IMAP Port: 993, POP3 Port: 995, SMTP Port: 465), then can I get away with a single domain SSL cert? Or am I just creating new problems for myself?
  14. woodp

    RBLs settings?

    Well, it's been a couple weeks without spamcop and spamhaus doing their thing. The good news is customers stopped complaining about me blocking their email. <sigh> The less-than-good news is my spam count has almost doubled. I tend to run ~100 spam emails a day but during this test I'm closer to...
  15. woodp

    Cheap, yes cheap wildcard SSL?

    Appreciate all the feedback. Thank you! But I still don't have a straight answer to the question of *why* I need wildcard in the first place - I only have one IP and all my IMAP email (regardless of email address) passes through host.domain.com. To my way of thinking, host.domain.com is *one*...
  16. woodp

    Are altered RPMs a bad thing???? (yep... me again...)

    +1 Thank you for asking the question. I'm equally ignorant about the meaning of that email.
  17. woodp

    RBLs settings?

    Jonathan, I did disable the RBLs (or at least I think I did), and while I understand it's a problem with the sender's SMTP server, it's almost impossible to communicate that to them: The error message they receive says "Delivery failed." If the error message said "Sending failed" they might be...
  18. woodp

    RBLs settings?

    More than one email to me from a Yahoo or Comcast customer has bounced with a SMTP 550 code and spamcop being the culprit. Today I logged into WHM | Service Configuration | Exim Configuration Manager | Basic Editor | RBLs and found that both bl.spamcop.net and zen.spamhaus.org were enabled...
  19. woodp

    Cheap, yes cheap wildcard SSL?

    Yes, I purchased an AlphaSSL cert but I needed Knownhost help to install it. It was non-standard. The Outlook warnings have gone away which was my only concern, so to that end I'd say their offering was suitable.
  20. woodp

    Cheap, yes cheap wildcard SSL?

    Well, I found AlphaSSL through Garrison Host - Wildcards for $45 and single sites for $15 http://www.garrisonhost.com/ssl.htm
Top