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  1. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    Yes this is natively support in DirectAdmin/CustomBuild.
  2. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    #2 should be helped a lot by new DA defaults that will turn on mail SNI by default. Not sure if you were on a version that did this at the time. I'll look into #1. It sounds especially odd.
  3. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    You don't have to stop anything, just continue business as normal. We'll let you know if there will need to be any interruptions.
  4. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    It would be on your next invoice in January. We will be supporting free migrations from cPanel>DA indefinitely. We'll have the systems and procedures in place to handle the billing-side of it seamlessly (no extra charges/prorations/etc. at all) through the end of the year. After that you'd...
  5. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    It doesn't matter. When changing packages the cost is pro-rated so you'll end up basically the same. Nope, we're letting people keep legacy plans if they want to migrate to DA so you can keep it. 1) This item will go up to $11.00 instead of $5.00 ($6.00 increase). 2) $5.00 (the same as now...
  6. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    Yes. Open up a sales or billing ticket requesting me. Haven't activated it on the order form until I can get a chance to test their IP-based licensing (which they added by my request). Once I verify that works it will be an option on the order form but for now I can add it for you post-order...
  7. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    Out of all of it our staff seem most excited about the new dedicated offerings too! We're working as fast as possible :D
  8. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    I'm not too sure. Most white-label DNS providers don't have integrations and people just manage things manually. Until your post here I'd never even heard of BuddyNS or known of any DNS providers with cPanel plugins aside from Cloudflare.
  9. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    Thanks for sticking with us for so long! 1) Yes 2) It should be limited to mostly DNS propagation which in most cases these days is only a couple of hours at most. 3) Yes 4) If cPanel changes their pricing again we'll have to re-evaluate things but based on current cPanel pricing there are no...
  10. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    Just open up a ticket with sales or billing and we'll take care of it for you!
  11. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    If you have such a customized setup it might be best for you to move those applications if you originally installed them. We can definitely take a look at it though if you wish but it sounds like you're doing a lot outside of the panel. UC plans are 100% self-managed and we will not assist in...
  12. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    We don't have any DA-based shared/reseller hosting yet but we're working on it!
  13. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    As far as I'm aware Georgia is in the same boat as Texas in that regard. @KH-DanielP may have more insight.
  14. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    Yep we'll transfer everything for you for free. MongoDB can be installed alongside DA no problem.
  15. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    That's up to you. There's no point in doing that as far as we are concerned - we'll handle all of the billing stuff behind the scenes and billing will just proceed as usual even though behind the scenes we'll be migrating you to a new VPS, etc. There's no extra charges involved either way.
  16. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    OpenVZ (MVPS-*, VPS-*, etc.) will start in December and yes, that's when port speeds will double (on the shiny new network) :)
  17. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    I wouldn't worry too much about it. The migrations we'll be doing behind the scenes for MVPS (and other OpenVZ packages) will be pretty seamless and you shouldn't even really notice they're occurring. They're very similar to the internal migrations we do all the time for maintenance purposes...
  18. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    Correct. The MVPS product line should not have any downtime as part of this though so I wouldn't worry about scheduling around it. Baltimore to Atlanta migrations are slated to start in February 2020 and be completed by the end of March 2020.
  19. KH-Jonathan

    Exciting Changes at KnownHost & cPanel Pricing

    Definitely. DirectAdmin has much less overhead ;)
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