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  1. TexasPrairieGal

    Need help... SSL confusion (and it doesn't take much!)

    Thank you Jonathan!!! You're awesome! I'm going to be brave and give this a try all on my lonesome. I have to tell you... it is sooo comforting to be with KnownHost, knowing that whatever my problem is, y'all are always ready to give me some help!! ETA: I did it! It really wasn't so bad! :)
  2. TexasPrairieGal

    Need help... SSL confusion (and it doesn't take much!)

    Wow... It's been ages since I quietly snuck in the back door and openly admitted to my total and complete ignorance about something here. Today? It's all about SSL's... I signed up with KnownHost about 1 year ago... Aug2013. I have 3 ecommerce stores running and at that time I purchased a...
  3. TexasPrairieGal

    KnownHost Santa 2013 - Upgraded Plans for New & Existing Customers

    Thank you all so much for the unexpected surprise Christmas present! Y'all are the best... the very very best!! Wishing all of you at KnownHost the very best Christmas ever... and a wonderful New Year. {{ Virtual Christmas fudge for everyone, too!!}}
  4. TexasPrairieGal

    Are altered RPMs a bad thing???? (yep... me again...)

    All better now (I guess???). Support ran the fix for me. It's so reassuring to know that they're here! I don't know if I've said this today or not, but I love love LOVE KnownHost!
  5. TexasPrairieGal

    Are altered RPMs a bad thing???? (yep... me again...)

    I appreciate your help more than you know. But... I was serious when I said I'm pretty dense about this stuff. You lost me in the first sentence... "SSH to my server"??? I honestly have no idea what that means... I so hate to bug them, but off to support I go.... :-)
  6. TexasPrairieGal

    Are altered RPMs a bad thing???? (yep... me again...)

    Good to know it's not something that is serious (my primary concern is that my stores keep functioning). Thank you for that. BUT... I'm beyond dense about this technical stuff. How do you run the "fix" command? I can get myself as far as logging in to my cPanel... but once I'm there I'm lost...
  7. TexasPrairieGal

    Are altered RPMs a bad thing???? (yep... me again...)

    Hi everybody!!! I just received another one of those emails that is totally Greek to me. I thought I would check in with y'all first about it... before I bugged support about it. I haven't touched anything or changed anything (wouldn't know how anyways) so not sure what this might be all about...
  8. TexasPrairieGal

    What in the heck does this mean???

    Thanks Dave... I checked exactly as you said and I'm set for "RELEASE", too. Also, all updates are set at automatic (if that makes any difference?). And to Dan.... You don't have any egg on your face at all. The fact that y'all jump in with help and advice means the world to me. I honestly...
  9. TexasPrairieGal

    What in the heck does this mean???

    Oh lordy Dan.... I have no clue what you're talking about "Edge updates for cPanel". Whatever I have is just how the hosting was set up for me. I sure didn't ask for anything special (and I hate beta testing... I leave that sort of thing to people who actually KNOW what they're doing). Have I...
  10. TexasPrairieGal

    What in the heck does this mean???

    Thank you thank you thank you!!! **practicing deep breathing** I'm off to send in a support ticket. That forum thread I found said something similar to what you're saying here. MUCH relieved!!!
  11. TexasPrairieGal

    What in the heck does this mean???

    Well... I just did a search for "libexec/dovecot/anvil" and found a forum thread about excessive usage emails starting after a WHM upgrade to WHM 11.40.0 (Build 6).... No idea if that applies to us or not. I don't touch the WHM, so any changes there I would guess originate with knownhost...
  12. TexasPrairieGal

    What in the heck does this mean???

    Dave... thank you! That sort of makes me feel better, except I just got another one of those "excessive usage" emails. This one shows: Exceeded: 5459 > 1800 (seconds) Is there any way to stop this? I looked up dovecot and it says it's "Dovecot is an opensourceIMAP and POP3 email server for...
  13. TexasPrairieGal

    What in the heck does this mean???

    I just received an email from knownhost (I think???).... and I'm clueless what it means (but it sounds bad...). The subject line is: lfd on host.sewlycrafts.com: Excessive resource usage: dovecot (22083 (Parent PID:22077)) The content is: Time: Tue Nov 5 17:29:16 2013 -0500 Account: dovecot...
  14. TexasPrairieGal

    SSL question(s)

    I keep forgetting to come back and let you know that I have NOT received one single sales/spam email since purchasing the Comodo SSL. Maybe it depends on who you buy it through? Or maybe they got enough complaints that they stopped sending them? Anyways, not a peep out of them. :)
  15. TexasPrairieGal

    SSL question(s)

    Uh oh.... be just my luck! They call it a "PositiveSSL Multi-Domain Certificate", but yes, it's a Comodo multi-domain certificate. If they start pestering me like that I might have to sic my hubby on them. He's a BIG Texan, and you really don't want to cross him when he "fluffs"...lol The...
  16. TexasPrairieGal

    SSL question(s)

    Thank you Dave for helping!!! It's kind of a confusing situation. The 2nd and 3rd stores are subdomains in the hosting, but primary domain names as far as the actual stores are concerned (and they're all 3 my very own stores). I ended up with a company called SSL2BUY.com and I cannot say enough...
  17. TexasPrairieGal

    SSL question(s)

    Goodness... I hope I can ask my question(s) so they make sense... Y'all have been so helpful with all my other questions, this is probably easy stuff for you (teeth-grinding for me)... Soooo... I'm setting up 3 ecommerce stores using OpenCart and their multi-store functionality. Each store...
  18. TexasPrairieGal

    Feeling dumb - How do I set up email?

    Thank you both so much. It's amazing how much you take the simplest things for granted... until you're confronted with your very first ever cPanel. I would never ever never have found that other cPanel without you two. Who knew I had 2? :)
  19. TexasPrairieGal

    Feeling dumb - How do I set up email?

    Thank you thank you!!! :-)
  20. TexasPrairieGal

    Feeling dumb - How do I set up email?

    I've actually figured out part of it. I now have the correct username and password so I don't get that warning message when logged in to the domain cpanel. YEA!! But.. I still haven't found where the email or pop server information is for our Outlook email????
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