Recent content by Pngscuba

All customers purchasing the same package should get the same thing. I agree. What I think is BS is giving me what I paid for is labeled a "gift" as this thread is titled. I paid for it, same as everone else. If the package is upgraded I should get the upgrade, but that isn't a gift.

So more marketing BS. All you did was give the existing customers what you already offered to a new customer. Not a gift or even recognition of customer loyalty. I don't expect anything special and have had excellent service and response from KH. Disappointed though in this marketing hype.

Actually, you said a support ticket which is what any of the tickets are called, whether sales, marketing or tech support. My specs already matched VPS-3 on your site as they haven't changed. That is not an upgrade.

Open support ticket to who - sales? Give me a hint here, what upgrade am I looking for? I could have missed it.

Dear Jonathan, As noted in my original post, I can't see anything that has changed. Same CPU, same memory, same disk space. Also as noted in the original post, I have a VPS-3.

Have a VPS-3, which doesn't appear to have changed resources. At least no change in CPU, memory or disk space. Did I misundertsand or miss something?