Recent content by KH-Paul

  1. KH-Paul

    Resolved 2/19/20 - network connectivity between TX and GA

    If you were affected by this network outage it probably means that your VPS has already been relocated from Dallas, TX to Atlanta, GA and its network traffic is going through the tunnel between these two locations. At this time we're about 80% done with accounts migration to Atlanta, GA and...
  2. KH-Paul

    Resolved 2/19/20 - network connectivity between TX and GA

    Can you PM me your VPS IP so I can check it for you?
  3. KH-Paul

    Resolved 2/19/20 - network connectivity between TX and GA

    Connectivity was restored right after I posted the previous message. Shortly after that network tunnel was restored as well. We're still waiting for a reply from upstream but network connectivity has been restored for all affected accounts.
  4. KH-Paul

    Resolved 2/19/20 - network connectivity between TX and GA

    About 45 minutes ago we've started to observe strange behavior with network traffic between our Dallas, TX and Atlanta, GA locations. This behavior also affects tunnel between these two locations so any VPS already migrated from Dallas, TX to Atlanta, GA would see network connectivity problems...
  5. KH-Paul

    Odd Issue Loading Site

    Everything looks great with your domain now. Yes, you can definitely setup forwarding in any way you like. Our Support team will be happy to assist if you need any help with your VPS and/or domains configuration.
  6. KH-Paul

    Odd Issue Loading Site

    Whilte your domain's DNS zone looks good there is still a bit of a problem with "A" records for your ns1/ns2 nameserver names - nameservers themselves are registered with the correct IPs however parent zone for your nameservers is not hosted inside your VPS but is hosted with GoDaddy and GoDaddy...
  7. KH-Paul

    Very frustrating support experience - need help

    Hi geko, I'm sorry for the troubles you're experiencing. I've replied to your ticket few minutes ago and, just like Michael, I have failed to duplicate the problem. I have also provided reports that confirm that sites are available and are a lot quicker than what is listed in your...
  8. KH-Paul

    Migration, keep IP address?

    SSL certificates are not tied up to the IP. They're issued for the domain name, not IP.
  9. KH-Paul

    Centos 7 and WHM 11.50

    All new VPSs are being provisioned with CentOS 7 by default
  10. KH-Paul

    Tip: Programmatically telling what node you are on

    Apparently zone didn't make it to new nameservers we've setup for reverse DNS. We'll get this fixed, thanks for letting us know.
  11. KH-Paul

    The new setup - Memory

    Hi AMH, Many thanks for your feedback. You don't have to use Java-based console connection - this is just a "backdoor" that can be used when you, for example, lock yourself out of ssh access one way or another. For normal shell access please continue to use your regular ssh client. Such gaps...
  12. KH-Paul

    centos 6 with x windows system

    Sounds like one of the tools you have installed might have changed the /etc/resolv.conf file. You can just reboot your VPS to reset content this file back to its original state. If you don't what to reboot something like following should help: echo "nameserver" > /etc/resolv.conf...
  13. KH-Paul

    Can't connect to vps

    Sorry but we do not offer MS Windows products
  14. KH-Paul

    Can't connect to vps

    Peterpieter - according to our records access information for your new VPS has been emailed to you shortly after your order was received. There is no remote desktop access but you have full root level ssh access there. Any chance that you might be looking for a MS Windows VPS instead of Linux...
  15. KH-Paul

    VPS failing, what's going on?

    Carlos, site is up and running for me. Please open a ticket with our 24x7 Support team if you're having troubles accessing it. is not hosted within our network.