Recent content by AlexH

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    Updated version of WHMCS in download area

    Ok, thanks. For some reason WHMCS internal update doesn't show the latest general release version either. I'll go look for the patch sets.
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    Updated version of WHMCS in download area

    It seems like the version of WHMCS isn't kept up to date in the download area. Can we get the latest version quicker? They are up to 7.10.2. Thanks!!
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    KnownHost Santa Delivers: Managed KVM Cloud Servers & More

    Merry Christmas! I tried to log in and upgrade one of my accounts, but the prices listed once I log in aren't what are advertised on the website. How do I get the price listed on the website? Thanks!
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    How to stop spam -- DEAD in its tracks!!

    I completed steps 1-6 and went from getting tons of spam all day to maybe three messages a week. Awesome thank you! Unfortunately, I am getting complaints from users on my server that outgoing mail is slow to send. I too have noticed this. It takes maybe 5-10 seconds to send a message, where...
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    Anna S. is the best

    Technical support operator Anna S. is the best ever! She helped me upgrade PHP on my VPS today. Not only was she fast and easy to communicate with, but she found an issue on her own and fixed it before I could even start researching what the issue was. This is why I have several (all of my)...
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    KnownHost Santa 2014

    What would you like?
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    KnownHost Santa 2014

    I don't think it's BS. I don't remember ever getting an upgrade at HG, let alone every year. I'm glad it goes to new customers too. I don't get any joy out of having something someone else doesn't have, just because I get it and they don't. I am just grateful that I am paying the same price...
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    KnownHost Santa 2014

    Thanks KH!!!! Happy holidays!
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    Getting blocked by hotmail

    Thank you KH-Jonathan. I will definitely open a support ticket for my other account. I appreciate everyone's input, and your willingness to help. Typical KH support.. quick and helpful!
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    Getting blocked by hotmail

    Thanks all. I submitted the request for one of my IP addresses and I got a response in less than an hour. They advised the block was lifted but it would be monitored. I'll give my second one a try and see if I have the same luck. Here's what I got from them: We have completed reviewing...
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    Getting blocked by hotmail

    Ok, so to be honest I didn't think hotmail was still around. But I am getting emails returned from Hotmail. I am getting an error that "part of" my internet service provider is on the block list. The concerning part is that I am getting this error message from two different KH accounts on...
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    Thinking of Moving but MANY Questions.

    I can attest to question #1. I got my new license from KH and then put in a support request with WHMCS and they updates it in my account. I was up and running very quickly. Worked great and haven't looked back. I've been nothing but impressed with KH. I'm sure someone can answer the other...
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    New Server getting SMTP Errors

    I had the same problem with AOL when I first set up my VPS. It took about a week and it resolved itself. I think it had to do with domain propagation. Basically it was trying to match up the IP with the domain and it was throwing an error because they didn't match. Once AOL's servers updated it...
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    subdomain redirect question

    Perfect, thanks!
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    subdomain redirect question

    Hello, I have a subdomain (sub.domain.com), which has a SSL certificate installed. Because of the way subdomains are set up, I can still access the content at domain.com/sub I would like to redirect all of the domain.com/sub traffic to https://sub.domain.com to ensure they are using the...
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